Interactive merchandising and payment by cell phone

Interactive merchandising and payment by cell phone

Ed Hill from Intel's Embedded Communication Group shows an Internet-connected kiosk and cash register for retail stores. These could help shoppers find exactly what they didn't know they were looking for, order items and have them shipped from the store, and pay using their smart phone.

How do you get the right data at the right time?

Amazon's success proves that those who understand their customers at a deep level will win. At a panel at the recent ICX Summit, Eric Schongalla, manager of retail systems at Carhartt, and Roger Starkweather, senior VP of sales and experiences at OpenEye Global, discussed how businesses can utilize data analytics and personalization.

Sponsored by: Interactive Customer Experience Summit (ICX Summit)

NACStech: Radiant Systems food ordering kiosk

NACStech: Radiant Systems food ordering kiosk

At NACStech 2009, Radiant Systems demonstrates its touchscreen ordering system for c-store food ordering.

KIOSKCOM: Tranax shows financial services kiosks

KIOSKCOM: Tranax shows financial services kiosks

On the floor of the KioskCom Self Service Expo and The Digital Signage Show, ATM manufacturer Tranax Technologies Inc. exhibited two kiosk models. Here, Wes Dunn, director of business development for the company, talks about Tranax's ticketing and through-the-wall models.

THE DIGITAL SIGNAGE SHOW: Elo TouchSystems 42-inch APR touch monitor

THE DIGITAL SIGNAGE SHOW: Elo TouchSystems 42-inch APR touch monitor

Elo TouchSystem's Greg Swistak shows off the company's 42-inch Acoustic Pulse Recognition (APR) screen at KioskCom.

KIOSKCOM: Frank Mayer's digital downloading station

KIOSKCOM: Frank Mayer's digital downloading station

Frank Mayer EVP Allen Buchholz demonstrates the digital music, movie and book downloading station created in partnership with Mediaport. The kiosk was on display at KioskCom Self Service Expo 2009 in Las Vegas.

KIOSKCOM: Innovative Office Products' digital signage, mobile kiosk stands

KIOSKCOM: Innovative Office Products' digital signage, mobile kiosk stands

Chuck Hallquist of Innovative Office Products shows off the company's digital signage stand, which can hold a 42-inch monitor up to 100 pounds. Also, Hallquist demonstrates the features of the mobile kiosk application.

THE DIGITAL SIGNAGE SHOW: An inside look at Ecast's IQ digital signage system

THE DIGITAL SIGNAGE SHOW: An inside look at Ecast's IQ digital signage system

Jon Howe of Ecast gives KioskCom attendees an inside look - literally - into the company's new digital retailing solution.

THE DIGITAL SIGNAGE SHOW: Elo TouchSystems demonstrates multi-touch tech at KioskCom

THE DIGITAL SIGNAGE SHOW: Elo TouchSystems demonstrates multi-touch tech at KioskCom

Greg Swistak of Elo TouchSystems shows the company's first multi-touch computer platform, which is similar to iPhone touch technology.

KIOSKCOM: CSS demonstrates the small-footprint bill pay kiosk

KIOSKCOM: CSS demonstrates the small-footprint bill pay kiosk

CSS's James Currey walks us through a demonstration of the small-footprint bill pay kiosk at the 2009 KioskCom show in Las Vegas.

Hallensteins Virtual Dressing Room

Hallensteins Virtual Dressing Room

Quizative Inc. for Hallensteins/Saatchi+Saatchi: As part of the total online store design, an in-store digital mirror was created that allowed customers to try on Hallensteins' entire catalog of apparel and mix-and-match clothing with items stored in the customer's online personal...

Enhancing the In-Store Experience

Enhancing the In-Store Experience

Watch this exclusive presentation from GlobalShop 2009 featuring Brian Ardinger, Chief Marketing Officer at Nanonation. In today's market you need to figure out how to go above and beyond customer expectations to keep customers coming back. You can also download the companion slides.

Why has self-service not taken off in QSRs?

Why has self-service not taken off in QSRs?

Norma Wolcott, business line executive, self-service and POS I/O retail store solutions for IBM Corp., explains the challenges and ROI in implementing quick-serve kiosks.

Diebold celebrates 150 years of security, innovation

Diebold celebrates 150 years of security, innovation

North Canton, Ohio-based Diebold Inc. celebrates its 150th anniversary this year. To mark the occasion, the company has put together a brief video that spans its history, from inception to presentday. From Diebold's early days as a premier safe and...

Optimus concept store by Displax

Optimus concept store by Displax

The new Optimus Concept Store, located at Casa da Música, in Oporto, Portugal, is creating an enormous buzz around its visitors with the interactive sensations and experiences it generates on the users. Displax Interactive Systems developed the technology – hardware,...

signagelive running Quividi audience measurement

signagelive running Quividi audience measurement

At Screen Media Expo 2009, signagelive integrated Quividi's VidiCenter audience measurement system into the company's digital signage software. Research and development director Marc Benson explains how the system works.

Samsung interactive vending machine for Coca-Cola

Samsung interactive vending machine for Coca-Cola

For the Beijing Olympics, Samsung deployed 20 interactive vending machines featuring Samsung 46-inch touchscreen. The networked units send customer's selection information for to a central HQ and can also distribute tickets or provide wayfinding and venue information. At Screen Media...

SCREEN MEDIA EXPO: Sony's Ziris Canvas video wall

SCREEN MEDIA EXPO: Sony's Ziris Canvas video wall

At Screen Media Expo Europe, Sony showed a nine screen video wall in a “football” arrangement that was concave. All screens were running content powered by Sony’s Ziris Canvas digital signage software. Most interestingly, the players used to power the...

St. Pancras passenger information points

St. Pancras passenger information points

These interactive kiosks were part of the London station's remodeling in 2007. They were designed by AMX Inspired Signage and feature wayfinding and other local information for travelers.

SCREEN MEDIA EXPO: Samsung's ultra-thin bezel  video wall

SCREEN MEDIA EXPO: Samsung's ultra-thin bezel video wall

At Screen Media Expo Europe, Samsung’s showed a video wall that was made up of the company’s recently announced UT screens. UT stands for ultra-thin, as the screens’ bezels are only 7.3mm screen to screen. The result is what Samsung is calling a “near seamless” video wall.

SCREEN MEDIA EXPO: Wututu's PersonCounter measurement system

SCREEN MEDIA EXPO: Wututu's PersonCounter measurement system

Spanish company Wututu showed its PersonCounter audience measurement system for digital signage at Screen Media Expo in April. Also shown is the back end of the system and the InOut Counter, which measures doorway traffic.

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Self-order technology options expand, challenging foodservice operators still using legacy POS