Self-order kiosks are on a roll in U.S. restaurants

It’s no secret – self-order kiosks are on a roll in the U.S., which is catching up to Europe, where they are already commonplace. The reasons are multi-fold.

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EVs, charging networks, on the way, experts claim

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Experts claim EVs are going to expand along with EV charging stations. High costs and a lack of consumer understanding about the new technology have been…

Kiosk executives highly bullish on 2020

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

2019 marked the third straight year of excellent growth for self-service technology, and most kiosk industry executives say 2020 will be just as good if not…

Interactive kiosks in retirement homes: a handy guide

Adding interactive kiosks is a great way for seniors to get information they need, create a social space in retirement homes, and even play fun, interactive…

Facial recognition to grow 12.5% annually through 2024

December 30, 2019

The facial recognition market is expected to grow at a combined annual growth rate of 12.5% for the forecast period 2019 to 2024, according to Mordor…

Florida lawmaker proposes sports betting through kiosks, mobile apps, websites

December 26, 2019

A Florida lawmaker has introduced a bill to allow sports betting through self-service kiosks, mobile apps and websites, according to a South Florida Sun…

Are programmable RFID readers a faster path to smarter kiosks?

by Sean Houchin

A programmable RFID reader can provide an alternate route for introducing new smart functions to kiosks without extensive reprogramming or redesign.

Oklahoma dispensary operator installs American Green smart vending machines

December 17, 2019

Earthly Mist of Tulsa Oklahoma has purchased and installed American Green smart vending machines for use in its Oklahoma dispensaries, according to a press…

How retailers can fine tune the click-and-collect experience for shoppers

While much has been written about brick-and-mortar retailers’ continuing fight for market share with online competitors, data on continually evolving consumer…

Kiosk Marketplace needs your input for annual industry census

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The census will provide statistics on the industry's size and scope, and will serve as a helpful tool in allowing companies in the industry to measure their…

Pay-at-pump increases, opens door to more retail sales

November 12, 2019

The majority of consumers are open to new experiences when they pay at the pump, which could provide significant revenue opportunities for retailers, according…

How interactive kiosks, digital signage empower public transit riders

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Interactive kiosks give riders in downtown Pittsburgh access to real time bus and rail information and allow them to map out itineraries. The digital signage…

Epson teams with KlickTrack to help cannabis retailers thrive

October 30, 2019

Epson America, Inc., a supplier of point of sale solutions, is partnering with KlickTrack, a POS software and inventory management provider, to provide a POS…

Improved technology will drive facial recognition adoption, say gaming experts

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The use of facial recognition for customer identification has been controversial due to concerns about privacy and accuracy, but a panel of experts at the…

Kiosks top customer order technology used by restaurants in 2019

October 8, 2019

Kiosks were the largest customer order technology utilized in the past year among a national sampling of restaurants, according to an online survey conducted…

British losing patience waiting in line for food

October 4, 2019

The British are known for their patience, but when it comes to waiting in line at a restaurant, their patience is wearing thin.

Why Self-Order Kiosks aren’t Job-Killers

Instead of being a way to reduce the need for hourly workers, self-order kiosks can drive a need for more workers thanks to increased sales.

The politics of self-service technology strikes; strong stomach needed

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Retail and foodservice are on the front lines of the way automation is impacting jobs since they are the most visible workplaces the public sees on a regular…

Trigo raises $22M to allow retailers to battle Amazon Go

September 16, 2019

Trigo, a computer-vision company providing checkout-free systems to grocery retailers, has raised $22 million in an A Round led by growth fund Red Dot Capital…

US-China trade war alarms kiosk providers; long-term outlook uncertain

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosk manufacturers are watching the developments closely, but decision makers hold mixed views on what the long-term impact will be on their business.