The electronic kiosk/tablet checklist: It’s all about the CRM

A checklist of features for self-serve kiosks and tablets should include a customer management platform that allows information managers to perform routine…

Seaga Manufacturing introduces intelligent inventory control machine

October 17, 2017

Seaga Manufacturing Inc., a vending equipment manufacturer, has introduced an intelligent inventory control machine, the IIC SightGuard, according to a press…

Virtual concierge: A new level of personal assistance for hospitality

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The intelligent virtual assistant gives companies an opportunity to leverage their existing digital infrastructure to offer personalized assistance to…

D-Tech International introduces self-serve solution for libraries

October 9, 2017

D-Tech International has introduced serveIT-T, enabling library patrons to check out and check in their items via mini kiosks, according to a press release.

365 Retail Markets reaches wireless milestone with OptConnect

October 6, 2017

OptConnect Managed Wireless Solutions has reached a milestone with partner 365 Retail Markets, a provider of micro markets, according to a press release.

Shake Shack to introduce cashless kiosks in New York City

October 2, 2017

Shake Shack will introduce its first-ever cashless kiosks at a new restaurant in New York City early this month, according to a press release. Located at 5…

Loyalty marketing firm acquires eTouchMenu

September 29, 2017

House Advantage, a customer loyalty marketing, strategy and technology provider, has acquired eTouchMenu, a provider of digital menu technology with clients…

Has automated retailing’s time finally arrived in the US?

There are 10 new automated retailing systems that I have counted in the last 12 months from the U.S., Europe and Asia, including Bodega. The concept, despite…

Arizona TV news report: kiosks not hurting restaurant jobs

September 20, 2017

KPNX-TV in Phoenix, Arizona, explored the impact of self-order kiosks on restaurant jobs and concluded in its report there is no indication that kiosks are…

‘Bodega Mania’ fails to make the case for technology

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Hopefully, Bodega's social media firestorm will help educate the automated retailing industry and the technology community about the need to be direct with the…

Google veterans launch smartphone activated self-serve convenience concept

September 14, 2017

Google veterans Paul McDonald and Ashwath Rajan are launching a new concept called Bodega, a 5-foot-wide pantry box filled with non-perishable convenience…

Acrelec and Glory to introduce self-ordering, cash- and credit-accepting kiosks

September 1, 2017

Acrelec, a provider of digital kiosk solutions, is partnering with Glory, a provider of cash technology solutions, to introduce a self-ordering kiosk that…

Avanti Markets updates customers on July data breach

August 31, 2017

Avanti Markets, a provider of micro markets, has updated its customers about the data breach caused by a third-party software provider over the July 4 holiday.

Supply vending machines support employee wellness programs

August 25, 2017

Supply vending machines are playing a bigger role in corporate wellness initiatives, according to an article in Corporate Wellness Magazine.

Using a kiosk, McDonald’s customer removes all ingredients and gets charged for empty bag

August 24, 2017

A U.K. McDonald’s customer found an interesting twist to the self-order kiosks that the company may not have intended, according to Fox News.

San Diego installs self-checkout kiosks in 36 library branches

August 16, 2017

San Diego has installed self-checkout kiosks across its 36-branch library system, according to The San Diego Union-Tribune.

Self-order kiosks don’t just help big chains, Long Island fast casual learns

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A Long Island, New York fast casual restaurant has found self-order kiosks improve the customer experience and boost the average ticket size.

Micro market provider to implant its employees with microchip technology

July 25, 2017

Three Square Market, a micro market provider known as 32M, will implant its employees with chip technology to enable them to make purchases in the company…

Micro market sales jump 41.9% in 2016 as installations hit new peak

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Now that micro markets have moved beyond the concept stage, both operating companies and product manufacturers are looking at how to optimize micro market…

Redbox to have 20th Century Fox movies seven days after retail

July 17, 2017

Redbox has signed an agreement with 20th Century Fox Home Entertainment to make Fox content available to Redbox customers seven days after retail sell-through…