New research shows potential of self-service

IHL's study reviews the shipments, installed base, transaction volume and major trends among self-service kiosks in North America.

LiveWire signs Colorado ski-shop customer

December 9, 2003

SPOKANE, Wash. -- TicketsWest, an operating division of WestCoast Hospitality Corp., has signed an agreement with LiveWire International Inc. for the…

NCR gets first Japanese customer for self-checkout

December 9, 2003

TOKYO -- MaxValu supermarket in Kashiwa has become the first store in Japan to install NCR Corp.'s FastLane self-checkout.

UK supermarket selects Euronet's e-pay top-up services

December 9, 2003

LEAWOOD, Kan., and LONDON -- Euronet Worldwide's subsidiary, e-pay, has an electronic top-up services agreement with Sainsbury's supermarket stores, the UK's…

UK soccer club to automate ticket purchases

December 8, 2003

LONDON and DALLAS -- Aston Villa F.C., one of the UK's top soccer clubs, has selected Trintech Group Plc's PayWare Merchant software to automate the processing…

Sam's Club Canada to set up wireless kiosks

December 8, 2003

MONTREAL -- TelePlus Enterprises Inc. has entered into an agreement with Sam's Club Canada, a division of Wal-Mart Canada Corp., to implement and operate a…

Circle K Web site to draw customers to store

December 7, 2003

PHOENIX, Ariz. -- Convenience store chain Circle K has built a new Web site designed to enhance customers' shopping experience by creating Web-based functions…

SBC lets retail partners sell DSL service with kiosks

December 4, 2003

SAN ANTONIO, Texas -- SBC Communications Inc. has formed agreements with many leading retail providers to make SBC Yahoo! DSL Internet service available at…

Nat'l pharmacy first to plan mobile-image printing on kiosks

December 3, 2003

WOONSOCKET, R.I. -- CVS/pharmacy will in early 2004 introduce mobile-image printing capabilities at Kodak Picture Maker kiosks at more than 3,000 stores…

Virgin music store allows customers to sample tunes

December 3, 2003

SAN FRANCISCO -- Richard Branson, founder of the Virgin Megastore chain, unveiled a redesigned version of his music retail store that is his response to the…

BMW adds kiosk-based gaming to marketing blitz

December 1, 2003

WOODCLIFF LAKE, N.J. -- BMW of North America, LLC launched the next phase of an aggressive marketing campaign for its newest entry into the Sport Activity…

Extra Future Store surveys shoppers about technology

November 30, 2003

PADERBORN, Germany -- Six months after opening the Extra Future Store, Metro Group has published the results of a customer questionnaire conducted by Boston…

Consulting firm study: retailers struggle with technology

November 30, 2003

MCLEAN, Va. -- Four out of the six major retail segments lack a well-articulated supply-chain strategy outlining an inventory-management approach, according to…

Verizon kiosks let users '`play' with features

November 23, 2003

MINNEAPOLIS -- Verizon Wireless is using the Twin Cities to experiment with a new kiosk display in four area malls that it hopes will put some fun into the…

Biometrics finding some mainstream usage

November 19, 2003

HERNDON, Va. -- A pet store here will sell puppies for cash, credit, check -- or a thumbprint.

EWI Prepaid, WebRaiser enter marketing agreement

November 19, 2003

SAN DIEGO, Calif. -- EWI Prepaid, a global provider of advanced prepaid services and technologies, and WebRaiser, a software provider and system integrator to…

Coinstar study: Prepaid cards a money-management tool

November 18, 2003

BELLEVUE, Wash. -- The 2003 Coinstar National Currency Poll, which provides a bi-annual look at Americans and money, finds that consumers are seeking ways to…

Vending machines in Japan offer sounds and sodas

November 13, 2003

TOKYO -- Customers of Coca-Cola vending machines in Japan can download a free ring tone of a Coca-Cola jingle when they buy a can of soda from the company's…

Kudos, Intermedia Kiosks sign strategic partnership

November 12, 2003

LONDON -- Kudos Digital Group, producer of solutions for self-service devices and digital signage, and Intermedia Kiosks, producer self-ordering systems, have…

Survey finds mixed acceptance of self-checkout

November 11, 2003

SCHAUMBURG, Ill. - A new survey reveals that not all shoppers are wild about self-service checkout.