Retail News & Media
Motel 6 marketing VP talks brand transformation
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
In this latest episode of the CX Innovators podcast, produced by Networld Media Group, Jenna Berg, vice president of brand marketing at G6 Hospitality, the…
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ICX Summit: Tapping customer feedback to drive retail wins
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
How to tap customer feedback to improve the retail brand and make meaningful changes to services and operations was a panel topic at the ICX Summit held in…
read nowTHE SIX MUST-ASK QUESTIONS WHEN CHOOSING A KIOSK COMPANY
When researching kiosk companies for your kiosk program, make sure to ask these six crucial questions to help you determine the value and credentials they…
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Caesars Sportsbook takes over D.C. kiosks
September 12, 2024
Caesars Sportsbook is making a significant move in the District of Columbia sports betting market. The company plans to install 53 sports betting kiosks at…
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Diebold Nixdorf names Kathleen Creech as CPO
September 11, 2024
Diebold Nixdorf, a leading innovator in banking and retail technology, has appointed Kathleen Creech as executive vice president and chief people officer…
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Walmart's invisible barcodes crack down on shoplifting
September 11, 2024
Walmart has implemented technology to combat shoplifting at its self-checkout stations. The retailer has introduced invisible barcodes on Great Value branded…
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ICX Summit: How sustainability plays into the customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Shawn Nelson, founder and CEO of Lovesac, a keynote speaker at the ICX Summit, shared insight on how sustainability impacts the retail customer experience.
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ICX honors 5 Elevate Award winners at 2024 ICX Summit
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The Interactive Customer Experience Summit announced winners of the 2024 Elevate Awards Tuesday evening during the annual summit in Charlotte, North Carolina.
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Sainsbury's debuts AI-powered checkouts
September 10, 2024
Sainsbury's is integrating AI across 22,500 checkouts, according to a BelfastLive report. The technology will enable self-checkouts to identify unbarcoded…
read nowSan Jose Sharks CX leader talks strategy, shares insights
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
In this latest episode of the CX Innovators podcast, produced by Networld Media Group, Stacy McGranor, CX director for Sharks Sports & Entertainment, talks…
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ICX Summit: How sustainability impacts customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Shawn Nelson, founder and CEO of Lovesac, is a keynote speaker at the ICX Summit taking place Sept. 9-11 in Charlotte, North Carolina. His topic will focus on…
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British supermarket Asda to increase staffed checkouts, decrease self checkouts
August 15, 2024
Asda, a British supermarket chain, will be increasing staff on checkouts and admits it has reached a limit with self-service lanes, according to a BBC report.
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Morrisons supermarket in the UK doubles self checkouts, cuts staffed lanes
August 14, 2024
Morrisons supermarket in Malton, England has decreased staffed checkout lanes and doubled its amount of self checkouts, according to a Gazette & Herald…
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ICX Summit: Future of retail with Steven King
by Daniel Brown — Editor, Networld Media Group
Professor Steven King shares a preview of his upcoming keynote at the ICX Summit in Charlotte on the future of retail. ICX Summit will be hosted by Networld…
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JD Sports Israel launches digital kiosks
August 12, 2024
JD Sports Israel has introduced digital kiosks across its stores, offering customers a more seamless shopping experience, according to a report by Retail…
read nowJCPenney CIO shares CX insight on $1B transformation
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
In this latest episode of the CX Innovators podcast, produced by Networld Media Group, JCPenney CIO Sharmeelee Bala talks with RetailCustomerExperience.com…
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ICX Summit: CX leaders offer up retail customer experience predictions
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Top retail and brand leaders will share executive predictions when it comes to improving the customer experience at the upcoming ICX Summit happening Sept.
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Eyebot's 90-second eye exam kiosk revolutionizes vision care
by Sandra Carpenter — Editor, Networld Media Group
Eyebot technology promises to make eye exams easier and more accessible.
read nowBetween the Flags lifestyle brand leader shares CX strategy
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
In this latest episode of the CX Innovators podcast, produced by Networld Media Group, Briony Oayda, managing director of Bondi Active and Between the Flags…
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Check the Chip kiosk offers microchip management for pet owners
July 29, 2024
Check the Chip, Inc. has launched its first-ever microchip self-service kiosk. This kiosk offers pet owners and communities a user-friendly way to interact…
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