Self-Service Technology Buyer's Guide

Self-Service Technology Buyer's Guide

This guide is a one-of-a-kind document meant to give people curious about self-service hardware, software or other types of tech, a clear idea about what to do when looking for a solution.

Type: Guide

Sponsor: Advanced Kiosks


What is a Kiosk?

What is a Kiosk?

In this industry, its always good to start with the basics. Kiosk Manufacturers and providers should never make the assumption that potential customers/clients know exactly what a kiosk is. This infographic seeks to explain.

Type: Infographic

Sponsor: SlabbKiosks


The Kiosk Dictionary You’ve Been Waiting For

The Kiosk Dictionary You’ve Been Waiting For

A comprehensive dictionary of the most commonly used words and acronyms in the self-service industry.

Type: White Paper

Sponsor: Meridian


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FEATURES


How 'enhanced personalization' boosts in-store buying opportunities

How 'enhanced personalization' boosts in-store buying opportunities

As technologies evolve merging the physical with the digital, brands are finding new ways to meet customers' shopping needs in the store.

How bricks and mortar retailers can benefit from shoppers’ e-commerce habits

How bricks and mortar retailers can benefit from shoppers’ e-commerce habits

The growth in e-commerce does not mean the death of bricks and mortar retail. While it is certainly true that e-commerce is growing quickly, bricks and mortar sales still account for most total retail revenue.

Using Interactive Digital Signage to Increase Customer Engagement

Using Interactive Digital Signage to Increase Customer Engagement

As individuals continue to utilize mobile devices as their primary source of information, they increasingly expect instant access to information at the sight (or touch) of a screen. As a result, consumers are much more responsive to information displayed digitally.

How Can Kiosks Help Your Business? A Look Into Custom Kiosk Design

How Can Kiosks Help Your Business? A Look Into Custom Kiosk Design

While some businesses are able to meet their specific goals with out-of-the-box solutions, many businesses need a solution as unique as their service or product. Custom kiosk design helps these businesses create a fully customized self-service solution to fit the use case.

The Importance of Secure Kiosk Software

When devices need to operate independently in an unattended environment, there are concerns that must be addressed. What is done to secure the physical kiosk from tampering? This is especially important when it comes to transactional kiosks that handle payment.


Maintenance and other considerations for outdoor kiosks

Maintenance and other considerations for outdoor kiosks

With kiosks finding more uses in more location types, the demand for outdoor kiosks continues to grow, posing a set of special considerations. An industry veteran offers some useful tips.

Kiosk translates in sign language to assist hard of hearing customers

Kiosk translates in sign language to assist hard of hearing customers

Juke Slot develops a kiosk that offers sign language for hard of hearing customers, a significant market with special needs. One customer's experience alerted the company to the need.

How to use kiosks to improve the customer experience

How to use kiosks to improve the customer experience

With brands and retailers looking to tap the benefits kiosks offer in improving the customer buying experience, technology is providing more tools to make kiosk deployments more seamless. Resources are available to ensure success for customers willing to perform their due diligence.

4 things to consider when starting a kiosk project

4 things to consider when starting a kiosk project

4 things to consider to make the kiosk manufacturing companies even take the time to quote you on a kiosk project.

Getting your kiosk up to speed with ADA specs

Getting your kiosk up to speed with ADA specs

According to a U.S. Census Bureau 2002 survey, there are more than 51 million individuals with disabilities in the United States. With such a large number of disabled individuals in the United States, it is important for self-service solutions to be built to comply with the Americans with Disabilities Act (ADA) specifications.

Kiosk printers 101: How to ensure reliablility

Kiosk printers 101: How to ensure reliablility

Anyone who has dealt with printers knows they have a bad tendency of jamming, running out of ink and generally being a pain in the neck. Kiosk printers, however, are rapidly expanding beyond the realm of receipts into 3D printing, tag printing and other tasks, so choosing a reliable printer is more important than ever.

Government kiosks provide omnichannel experience boost

Government kiosks provide omnichannel experience boost

If customer experience were a king, government offices would be the lowliest peasant. Omnichannel experiences can provide a much needed boost to their reputation, though, and kiosks provide a key component in the strategy.

The kiosk solution to cyber attacks

The kiosk solution to cyber attacks

Hackers are gradually becoming more successful, especially with ransomware, which has forced several hospitals to pay bitcoin ransoms. One way to help solve this security dilemma is to use cyber security kiosks.

Building outdoor kiosks to last

Building outdoor kiosks to last

Outdoor kiosks can serve customers 24/7 but they can also be vulnerable 24/7. It's important to keep these tips in mind for an outdoor kiosk that's built to last.

Remote kiosk management best practices

Remote kiosk management best practices

A routine remote update for a Kansas City smart kiosk led to users being able to access the desktop and play Solitaire. The kiosk managers got lucky this time as no one did any permanent damage, but you can't rely on luck. This could have been prevented with some good practices for remote kiosk management.

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Poor design can doom any kiosk project. To create an irresistable kiosk, designers must consider form and function. Intelligent kiosk design will consider application, location, form, hardware, and software.

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