Self-service doesn't mean 'no service'

Follow these tips to keep self-service from turning into customer servitude.

NFL's Washington Redskins deploy digital signage kiosks

September 16, 2013

The NFL's Washington Redskins have partnered with Interactive Touchscreen Solutions Inc. to improve the game-day experience for fans with new interactive…

Top takeaways from DSA's Chicago symposium

The Digital Screenmedia Association's recent event highlighted the innovation of in-store technology.

Macy's makes a push for Millennials with in-store kiosks

September 11, 2013

Macy's announced an effort to strengthen its appeal to the Millennial customer with an expansion of its athletic apparel assortment — and it is using…

PhotoMingle announces availability of customizable photo kiosks

September 11, 2013

PhotoMingle has announced that it is now selling its touchscreen photo kiosks nationwide.

AT&T goes heavy on digital signage, interactivity in KY, OH stores

September 10, 2013

As the lines between the physical and digital retail worlds blur and consumers turn to their mobile devices and apps to enhance their mobile lifestyle…

How kiosks connect consumers with products

by Sam Pryor — Technical Sales, Protouch Solutions

Interactive kiosks in retail environments give customers control over their product browsing and purchasing decisions. Not only do they connect the customer to…

Spyeglass and Zytronic ink North American distribution deal for touch foils

September 6, 2013

Zytronic, the specialist developer and manufacturer of large form factor touchscreen solutions for the digital signage and AV market, has announced the signing…

365 Retail Markets partners with AirVend for expansion of interactive vending tech

September 5, 2013

In an effort to provide industry-leading vending and MicroMarket technology, 365 Retail Markets, providers of self-checkout technology, announced it has…

Denver school deploys high-tech digital signage

September 5, 2013

Kent Denver School announced today the opening of the Duncan Center, "a 21st century learning facility that provides modern instructional and collaboration…

USA Military Medals rolls out kiosks for customized racks

September 4, 2013

Military stores across the country are rolling out interactive kiosks to streamline the customization and purchase process of military "racks" — slang for the…

Elo intros lineup of interactive digital signage solutions

August 30, 2013

Elo Touch Solutions today announced new interactive digital signage platforms for retail, hospitality and office building applications.

DSA issues call for entries for Crown Awards

August 29, 2013

The Digital Screenmedia Association is now accepting entries for the DSA Crown Awards, recognizing the impact of excellent content in out-of-home…

Tennessee Sports Hall of Fame bets on iPad kiosks

August 29, 2013

Guests of the Tennessee Sports Hall of Fame can now learn more about the Volunteer State's sports history through interactive iPad kiosks.

What Sci-Fi flicks can teach us about interactive experiences

Expectations for movie-like technologies can sometimes interfere with developing real-world solutions.

ZoomKube kiosk now supports facial recognition

August 28, 2013

Interactive marketing display company Zoomkube has added facial recognition software and social media monitoring services to its ZK100 platform that originally…

OfficeMax opens 'store of the future' in Chicago

August 28, 2013

OfficeMax Inc. has announced the opening of its first Chicago-area OfficeMax Business Solutions Center — the retailer's new store format designed to provide…

AT&T talks customer experience at RCEES

Amanda Collins, Customer Experience Manager for AT&T flagship store in Chicago, gave a presentation at this year's Retail Customer Experience Executive Summit…

Maximizing usage with successful kiosk design

by Lucy Bateman — Business Development Manager, Cammax Limited

Touchscreen kiosks are transforming everyday public locations. They are designed to serve a specific purpose within an environment and are highly customized to…

One key feature of future digital signage applications

by Michael Ionescu — President, Ionescu Technologies

As we've seen over the past few years, the growth of large screen interactive displays has increased dramatically. I believe what keeps adoption from growing…