Eatsa focusing on licensing self-serve restaurant technology

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Eatsa, both a restaurant and technology provider, faced a difficult choice in deciding the best way to revolutionize the fast casual dining experience. The…

Wow Bao introduces Eatsa self-serve technology to new Chicago store

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As the first licensee of Eatsa's self-service technology, Wow Bao's newest unit allows guests to pick up their orders from cubbies that alert them on the…

Self-serve kiosks: A QSR growth opportunity in challenging times

Self-serve kiosks offer QSRs an opportunity to tap the hidden potential of real estate, an opportunity that an infographic, created by Diebold Nixdorf Kiosk…

RV parts manufacturer finds HR kiosks make company more efficient

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Industrial equipment manufacturer upgrades from an internally developed HR kiosk to a more robust offering that provides employees critical information in a…

Self-serve kiosks help a startup introduce its menu: Part 2

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Léa French Street Food has found that introducing self-serve kiosks as part of a restaurant launch can deliver a high level of kiosk use.

Global Gaming Expo showcases convergence of entertainment, hospitality and foodservice

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Exhibits on the show floor included a large number loyalty redemption kiosks, cash management kiosks, card dispensing kiosks and kiosk software.

Dave & Buster's entertainment play: Interactive technology played a key role

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

In his keynote address at the Global Gaming Expo in Las Vegas, Dave & Buster's CEO noted the role interactive technology played in transitioning to a mixed…

Kiosks drive add-on orders for French street food startup

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The self-order kiosks enable customized orders, delivering higher tickets for this startup offering French street food.

Restaurateur shares benefits, pitfalls of kiosk deployment (Part 2)

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

An independent fast casual encountered its fair share of challenges in deploying self-order kiosks. The restaurant's co-founder and the kiosk vendor weigh in.

Independent fast casual wades into self-serve kiosks, Part 1

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The kiosks have been an efficient way for customers to access the menu and nutrition information, in addition to other benefits for Flatbread Grill. There have…

Self-order kiosks play key role in Subway’s tech redesign

by Elliot Maras, Elliot Maras — Editor, Kiosk Marketplace & Vending Times

By deploying its "Fresh Forward" concept, Subway has recognized the need to make ordering more convenient in addition to continuing its emphasis on freshness.

Automated restaurants are on the way; here's a sneak peek

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Automated restaurants, driven by artificial intelligence and robots, are closer than many think, according to the CEO of a company involved with automation…

Robotic bartenders a big hit in Las Vegas, take orders from kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Tipsy Robot features a pair of robots that mimic dance moves as they serve up drinks. Patrons order their drinks on table-mounted touchscreen kiosks, then…

Roly Poly Sandwiches franchisee pioneers self-order kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Matt Macke was intrigued when a customer suggest he offer self-order kiosks. As a result, he has played a role in helping a kiosk manufacturer develop one for…

Self-order kiosks don’t just help big chains, Long Island fast casual learns

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A Long Island, New York fast casual restaurant has found self-order kiosks improve the customer experience and boost the average ticket size.

Biometric technology Part 2: Clear's identity screening at airports paves way for more applications

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Clear, a technology company authorized by the government to provide biometric identity screening at airports, has expanded to 23 U.S airports, marking one of…

Malware attack against Avanti micro market kiosks pushes card reader retrofits

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

By responding to the data breach proactively, Avanti Markets protected its customer relationships. The event also drove the company to complete most of its…

Kiosk connects seniors and staff to critical information at Utica, New York center

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Touchscreen kiosks are improving interactivity for care givers and people who need access to information to better manage their lives.

McDonald’s clarifies: No plans to replace workers with kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Cowen & Co. upgraded McDonald's outlook based on the chain's technology upgrades, including self-order kiosks. The company has been deploying kiosks globally…

Interactive customer technology: How to achieve employee buy-in

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Achieving employee buy-in needs to be part of the project from the beginning when introducing customer interactive technology.