The future of retail is all about personalized experiences. How do we improve service quality? How do we achieve zero costumer complaints in each store? How do we help shoppers enjoy every moment in Carrefour Taiwan stores? See what happens when Advantech, Intel and Carrefour Taiwan team up.
Bitcoin ATMs that enable users to buy and sell bitcoins for cash are making bitcoin more available. While the number of bitcoin ATMs is still fairly low, cryptocurrency use is growing, presenting both a challenge and an opportunity to kiosk manufacturers.
The 2018 Kiosk Marketplace Census Report confirms a positive outlook for the self-serve kiosk industry, giving statistical insight into the customer segments that self-serve kiosks serve and identifying the the various technologies that kiosks are using.
Interactive kiosks help students and faculty with announcements, wayfinding and other functions on college campuses. The kiosks also provide the administration with valuable data and save the college administrative costs.
There are 10 new automated retailing systems that I have counted in the last 12 months from the U.S., Europe and Asia, including Bodega. The concept, despite the challenges and past failures, just won’t die.
Because brick-and-mortar retailers have proven the effectiveness of digital media, the self-serve retail industry has a road map to follow in using this technology to improve the customer experience and boost sales.