British Airways study reveals top 5 self-service features travelers prefer

March 21, 2013

A new study by British Airways reveals the top five technological innovations preferred by travelers. According to the more than 2,000 travelers in the study…

Vegas startup secures funding for virtual receptionist tech

February 21, 2013

WinTech LLC, the creators of virtual ALICE Receptionist technology, today announced that it raised more than $1.7 million in private funding. The company said…

Hotel chain goes Swiss to maximize digital signage efficiency

January 28, 2013

International hotel chain Kempinksi Hotels deployed NAVORI QL digital signage software to power signage enabling the placement of customers' logos and welcome…

Remote check-in kiosks deployed for low-risk probationers in Ohio

December 7, 2012

The Ohio Summit County Court of Common Pleas became one of the first in the state to take part in a remote reporting kiosk program for low-risk probationers.

Smartphone self-checkout app launched by QThru

December 5, 2012

QThru, a mobile point-of-sale platform that enables consumers to shop, scan and check out using their smartphones, announced today the launch of its mobile app…

WestJet announces self-serve baggage tagging for trans-border flights to U.S.

November 26, 2012

Canada-based airline WestJet recently announced the introduction of self-serve baggage tagging for passengers flying to the U.S. from Vancouver, Edmonton…

American Airlines adds self-service at Orlando Int'l Airport

November 16, 2012

Airport passenger self-service, commonplace in Australia, New Zealand and Europe, is starting to creep into U.S. airports. According to cnbc.com, American…

Self-boarding gates by Vision-Box deployed at Riga Int'l Airport

November 15, 2012

Adding to the growing number of airports implementing self-boarding gates, Riga International Airport in Latvia has deployed the the vb i-match ABC eGate from…

Advocates for the blind argue for more accommodation at airport check-in kiosks

November 12, 2012

Advocates for the blind went toe-to-toe with United Airlines in the San Francisco 9th Circuit Court about what the airline could do to accommodate passengers…

Stokholm Arlanda Airport implements self-service baggage drop

October 11, 2012

The Stockholm Arlanda Airport yesterday began operating a self-service bag drop station, according to futuretravelexperience.com.

Hospitals in Myrtle Beach deploy check-in kiosks

September 27, 2012

The Grand Strand Regional and South Strand Medical Center emergency departments in Myrtle Beach, S.C., now have check-in kiosks available for incoming…

Polish airport turns to self-service

September 25, 2012

The Warsaw Frederic Chopin Airport in Poland has installed 15 self-service check-in kiosks, according to a press release. The kiosks join pre-existing units at…

More US airports turning to self-service

August 28, 2012

The airport of the future could be right around the corner, according to an article on WSJ.com. Airports and airlines across the country are increasingly…

Software company releases hospitality kiosk for use in hotels

August 22, 2012

SensyTouch, an Irvine, Calif.-based software company, announced the release of a multi-touch kiosk for use in hotel lobbies that helps guests explore the hotel…

Updated AAA ratings system includes use of kiosks, digital signage

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

August 13, 2012

AAA recently updated its diamond rating system for North American hotels — and included kiosks and digital signage as part of its rating evaluations.

European airport deploys multifunctioning kiosks

July 11, 2012

The Bologna Giuseppe Marconi Airport is the first European location with Sicheck Full Auto Check?in kiosks designed by Siemens Italia that allow passengers to…

Cebu Air debuts self check-in kiosks

March 30, 2012

The Philippines' largest national airline, Cebu Pacific announced the installation of self check-in kiosks at eight additional airports across the Philippines…

Global Entry now a permanent resident

February 7, 2012

The Global Entry trusted traveler program, which uses kiosks to speed the passage of air passengers arriving in the United States through customs and…

Singapore pulls plug on airport kiosks

December 12, 2011

Singapore Airlines (SIA) has removed check-in kiosks at Changi Airport.

Study: Airports, passengers embracing self-service

December 12, 2011

Improving customer service is the top driver for new technology investments in airports, according to SITA’s 8th Annual Airport IT Trends Survey. The survey…