February 10, 2020
Volkswagen is testing virtual reception service kiosks in a pair of dealerships to allow customers to drop off their vehicles and be on their way in less than three minutes when the service lane is busy, according to an Automotive News report.
In addition, a new version of the kiosk to be tested by VW this summer will receive and distribute keys in addition to accepting payments.
Volkswagen follows Ford, Honda, Audi, Kia, Mercedes-Benz, and others using the kiosk technology developed by GoMoto.