News

Self-order kiosks come to McDonald's in Las Vegas

March 23, 2017

Customers walking to the checkout area of a southwest valley McDonald's can see that the technological future of fast-food ordering and customer service has arrived to Las Vegas in the form of two bright touchscreen kiosks, according to The Las Vegas Sun.

Customers — as of Wednesday morning — have the opportunity to bypass a cashier and place their orders on the screens, take a seat at the lobby, and have their food delivered to them by table-service employees.

The restaurant, located at Sunset Road and Durango Drive, which reopened Wednesday after renovations, is one of 2,600 McDonald's locations around the globe with the kiosk technology. It's the first in the state.

Items are represented with high-definition photos, and each choice offers a calorie count. Customers have a chance to pay at the machine or walk up to the cash registers.

The experience is geared to those who want to order at their own pace and possibly discover items they may have not known the restaurant offers, the company said.