ClairVista, provider of video chat customer service system Live Expert, announced that Road Runner Sports implemented Live Expert for live consultations on its website.
February 25, 2015
ClairVista, provider of video chat customer service system Live Expert, announced that Road Runner Sports implemented Live Expert for live consultations on its website.
"Video chat services are growing up. Companies are realizing that just adding a video plug-in to existing workflow cannot create a good customer experience. They are also finding that most systems only work in one or two digital channels. Only Live Expert provides seamless video/voice/text chat with interactive content sharing across all digital channels — websites, emails, mobile devices and kiosks, and without requiring any proprietary equipment," said Chris Sang, founder and CEO of ClairVista, in a statement.
Live Expert enables on-demand and scheduled video/voice/text chat and content sharing services.