News

Nexxo debuts 'bank in a box' kiosk

April 12, 2012

Nexxo Financial Corp.'s "Bank-in-a-Box" kiosk received kudos last month when it demonstrated its multiservice, multichannel kiosk, the K3000, to attendees at ATMIA's 13th Annual U.S. Conference & Expo, CFSA 2012 and the Prepaid Expo, said Nexxo CEO and co-founder David Alvarez in a company press release.

"Attendees told us they were amazed to see Nexxo's K3000 combine services that have never been offered together," Alvarez said. "We had overwhelming interest in our solution from a variety of industry segments."

The system allows customers to register only once to cash checks, buy money orders, load prepaid cards, pay bills, send money, top up phone minutes and withdraw cash. Consumers swipe a Nexxo card or enter their PIN, select a transaction from the multilingual touchscreen, and leave with their receipt and cash — all in less than a minute, Alvarez said.

The user-friendly Nexxo interface guides customers through transactions quickly and conveniently and displays fees upfront. All kiosks connect directly via phone to the in-house, U.S.-based call center, so consumers can access live customer care in both English and Spanish, Mitch DeShields, Nexxo chief technology officer, said in the release.

"The customer experience at the kiosk drives the technology rather than the other way around," DeShields said. "We've focused on how to make life easier for customers."

Read more about bill-pay kiosks.