May 16, 2013
A recent article on the Greener Ideal featured an interview with Julian Rooney of the U.K. kiosk company Cammax, in which Rooney discussed the technology's potential to help businesses go green and expressed optimism for the industry's future.
The following is an excerpt from his interview:
How are kiosks helping the green cause?
Kiosks replace people. The carbon footprint of a kiosk is less than that of a person, using electricity for making drinks and heating and/or cooling.
Kiosks streamline processes and take costs and resources out of the supply chain by automating mundane activities.
How influential do you see kiosks being in the future in general?
Kiosk technology means consumers can help themselves more, resulting in a quicker, more efficient transaction devoid of any possible human error. With the rise of the Internet consumers are increasingly used to helping themselves. Look [at] buying flights for example, nowadays these are nearly all bought on-line (i.e. self-service) whereas only a few short years ago the only way to buy flights was to phone a human travel agent, which is much more expensive than an automated website.
The consumer acceptance of self-service kiosk technology has been unequivocal.
Read more about kiosk trends.