News

Kiosk manufacturer sees McDonald's kiosks as trend and opportunity

Recently, McDonald's announced plans to deploy 2,000 self-service kiosks to restaurants. Vending kiosk manufacturer AVT Inc sees this as part of a larger trend that self-service kiosk manufacturers can take advantage of.

August 14, 2015

Recently, McDonald's announced plans to deploy 2,000 self-service kiosks to restaurants. Vending kiosk manufacturer AVT Inc. said it sees this as part of a larger trend of large businesses using kiosk technology to enhance customer experience, reduce costs and provide quality service, in a rfecent press release.

"When you look at a cost-benefit analysis, self-service solutions provide multiple benefits and a rapid return-on-investment," said James Winson, AVT CEO and chief engineer. "These benefits, which are also found in automated retailing systems, extend to enhancing customer engagement, broadening distribution, improving customer satisfaction, increasing sales and accelerating the purchasing process."

Other companies such as Redbox and Rug Doctor have also used self-service solutions to create a revolution in customer habits, according to the release. AVT believes the number of businesses needing self-service solutions will increase.

Wayne Salvino, president of AVT, sees this trend as an opportunity for his company. "We have a track record of creating high-performance systems using our patented technologies that deliver award-winning design and industry-leading quality," Salvino said. "When you look at the most innovative, technology-rich automated retailing systems of the past five years, many if not most of them, got their start at AVT."