Hotels add touchscreen telephones in guest rooms
November 4, 2007
DetroitFree Press: Hotels nationwide have been slow to adopt technology, compared with the people who stay in them. But they're making up for lost time, experimenting with dozens of new high-tech ways to attract and keep customers, cut costs and stand out among the competition. At some hotels, you can order room service from a phone touchscreen, adjust your room temperature or summon housekeeping. Users also can see area restaurants on screen, check out their menus, and push a button to contact the restaurant and make reservations.