News

Diebold to demo patient kiosks

January 24, 2012

Diebold will display its PACE, patient automated care experience, kiosk Feb. 21-23 during the Healthcare Information Management Systems Society's (HIMSS) conference and HIMSS12 Interoperability Showcase in Las Vegas.

In conjunction with Diebold's self-service advancements, it has partnered with Health Information Today to reveal the latest findings about patients' sentiments toward patient information privacy and security in the health care arena. According to the study, more than 30 percent of the health care organizations surveyed classified their organization's ability to comply with patient information privacy and security as "needs improvement, poor or failing."

"Our research has found that successful implementation of self-service technology can enhance the patient care experience and decrease the operating costs of the healthcare facility," Mike Benol, vice president, business development, health care solutions, Diebold, said in a company press release. "This is why we are educating healthcare organizations on how self service can complement traditional patient service technologies while increasing efficiency, protecting patient's privacy and allowing staff members to focus on high quality interactions with patients."

Diebold will display its PACE self-service registration kiosk in the Interoperability Showcase as part of the patient experience use case, allowing participants to see the ease of registering, obtaining insurance validation and collecting co-pays during check-in, prior to service. This efficient self-service process helps healthcare facilities reduce wait times and provides cost savings by expanding existing resources, Benol said.

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