Delaware DMV turns to kiosks

Drivers in Delaware will now have access to self-service kiosks at the DMV, according to an article on 

The kiosks will be placed at the Dover, Georgetown and Wilmington DMV locations, facilitating basic services such as driver's license and ID card renewal, address changes and obtaining a duplicate or replacement license.

The kiosks were provided by MorphoTrust USA, with each machine fully funded by a federal Homeland Security grant at a cost of $75,000 each. Using facial recognition to begin the transaction, the kiosk touchscreen prompts users to verify names, addresses and social security numbers. Favorable feedback since the July pilot of the kiosks has solidified the kiosks' position in the state’s DMV locations, according to the article.

"These new kiosks will make driver license replacement and renewal much easier than ever before," Delaware Division of Motor Vehicles Director Jennifer Cohan said in a MorphoTrust press release. "Delawareans depend on their state-issued IDs not just for driving but for a myriad of vitally important functions every day. We're here to make the process of renewing and replacing the old ones as speedy and painless as we can."

Read more about government kiosks.

Topics: Government, Touchscreens

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