News

Agilysys releases enhancements to self-serve kiosk POS solution

October 26, 2017

Agilysys, a provider of hospitality software solutions and services, announced enhancements to rGuest Buy, the company's self-service kiosk POS solution that extends point-of-sale reach, improves guest service and reduces staff demand.

The product is currently deployed at more than 55 customer sites across the country, including corporate cafeterias at a top five U.S. bank, a top 40 U.S. law firm, one of the nation's largest technology manufacturers, and at a national financial services firm.

Enhancements have been made to the rGuest Buy kiosk.

The platform driven solution allows for easy deployment and management while improving order accuracy, increasing check size and enhancing guest satisfaction. In addition, the platform architecture enables data integrations with applications delivered from Agilysys, including with its flagship POS solution, InfoGenesis.

New Café capabilities offer flexible order and pay workflows that can map to multi-station food and beverage outlets. Guests can customize their order through a selection of menu items and related modifiers, and pay through various tender types. The order items route to kitchen stations where chefs can leverage the kitchen video system to manage back-of-the-house operations, while guests are able to track the status of their orders via digital displays.

Additional new features of rGuest Buy include:

• Kitchen display system item routing for multi-concept and kitchen stations.
• KDS item state allowing line cooks to select and start item preparation from the KDS expo versus looking at all tickets in a single state.
• Nested choice groups allowing modifiers to be displayed based upon earlier guest choices.
• HTML receipt with 3-digit order number and barcode.
• Support for guest facing order status monitors.
• Hybrid deployment with InfoGenesis POS on-premises.