Big Show ends, big year for self-service begins

The NRF's Big Show was a big venue for next-gen self-service technology. Companies flaunted new kiosks, portable retail management devices, cardless loyalty…

Analyzing Home Depot's e-business strategy

January 30, 2006

Line 56: For Home Depot and other retailers, scheduling and optimizing retail worker time is just one piece of the puzzle. Retailers also consider ways to make…

Sony adds `digital scrapbooking' features to PictureStation kiosk

January 30, 2006

LAS VEGAS - In response to the growing hi-tech arts and crafts trend, Sony Electronics introduced Digital Scrapbooking software for its PictureStation digital…

CASE STUDY: Kiosk helps non-profit cut costs, increase services

January 29, 2006

A new information-dispensing kiosk from KioWare is helping Planned Parenthood serve more patrons with information - and interactive surveys are on the way.

Moving money: transaction innovators to speak at Self-Service & Kiosk Show

Industry leaders Palm Desert National Bank and St. Clair Interactive Communications will showcase their latest innovations in self-service at the Self-Service…

Reverse vending, cash management highlighted in Europe

by Tracy Kitten — Editor, AMC

Reverse vending and integrated retail solutions are garnering attention in Europe. For the majority of western and central Europe, reverse vending is…

Self-service book wins award

January 29, 2006

RENO, Nev. - The International Society for Performance Improvement (ISPI) announced in a news release that the book Creating Do-It-Yourself Customers: How…

New `blink' card concerns critics

January 29, 2006

Orlando Sentinel: JPMorgan Chase's new high-tech charge card, just introduced in Orlando, is taking heat from consumer advocates who think the technology makes…

Kiosks replace counters at bank

January 29, 2006

The News-Times (Conn.): Washington Mutual Bank is trying an innovative self-service approach with its new Connecticut branches, using a combination of personal…

NCR announces new `Mini' self-checkout

January 26, 2006

ATLANTA - NCR Corp. announced in a news release its newest version of self-checkout: a "mini" model ideal for space-constrained retail locations.

Deploy Solutions launches HR kiosk solution for grocery stores

January 26, 2006

FinanceVisor: Deploy Solutions introduced Grocery Store Advantage, a Web and kiosk-based recruiting and talent management solution configured specifically for…

Be prepared for downtime

January 25, 2006

This article appeared in the Retail Self-Service Executive Summary, Winter 2006.

Retail, restaurants and more: The Self-Service & Kiosk Show expands focus

by James Bickers — Editor, Networld Alliance

Self-service has evolved to encompass much more than just kiosks, and so has the only trade show devoted to end-market users of the technology. Attendees of…

Leveling the playing field

January 25, 2006

This article appeared in the Retail Self-Service Executive Summary, Winter 2006.

Case study: Reach out and touch your kiosks

January 25, 2006

This article appeared in the Retail Self-Service Executive Summary, Winter 2006.

Redbox to install DVD kiosks in Stop & Shop, Giant Food

January 25, 2006

OAK BROOK, Ill. - Redbox, provider of automated DVD rental devices, announced in a news release an agreement with Ahold to offer DVD rental kiosks in Stop…

MGM Mirage signs with Global Cash Access

January 25, 2006

LAS VEGAS - MGM Mirage has signed a multi-year contract withGlobal Cash Access Inc., provider of cash access products and related services to the gaming…

A self-service media Mecca in New York

January 24, 2006

This article appeared in the Retail Self-Service Executive Summary, Winter 2006.

NCR offers enhanced remote-management tool

January 24, 2006

ATLANTA - NCR Corp. announced in a news release an enhanced version of its Retail Systems Manager (RSM), a software tool that monitors, diagnoses and resolves…

NEXTEP Systems unveils online ordering option

January 24, 2006

TROY, Mich. - NEXTEP Systems announced in a news release a new online ordering solution for restaurants, tightly integrated with its popular self-order kiosk…