E-ticketing kiosks open at McD's for airline flights

August 25, 2008

Asia Pulse: Pakistan International Airlines in Karachi, Pakistan, inaugurated its e-ticketing kiosks over the weekend to facilitate round-the-clock access to…

NCR self-service kiosk simplifies prescription drop-off

August 25, 2008

DAYTON, Ohio — NCR Corporation's Prescription Drop-off secure self-service kiosk solution makes it simpler for retail pharmacy customers to drop off and pay…

New self-checkout options

In-person assistance combined with self-service convenience.

Digital Signage Association names EnQii exec its first president

August 25, 2008

LOUISVILLE, Ky. — The Advisory Board of the Digital Signage Association has elected Stu Armstrong, president of EnQii North America, its first president. …

NCR self-service kiosk simplifies prescription drop-off

August 25, 2008

DAYTON, Ohio — NCR Corp.'s Prescription Drop-off secure self-service kiosk solution makes it easier for retail-pharmacy customers to drop off and pay for…

FIRST: Highway patrol checks license info with wireless kiosks

August 24, 2008

The Norman (Okla.) Transcript: To help officers quickly find suspensions and outstanding warrants, the Oklahoma Highway Patrol is using wireless kiosks to…

Passport-application kiosks open in Hong Kong

August 24, 2008

News.gov.hk: In a 10-minute process, Hong Kong residents can apply for passports using Easy Send self-service kiosks located at immigration department…

Asteres names Pitney Bowes kiosk provider

August 21, 2008

STAMFORD, Conn. — Mailstream technology company Pitney Bowes will provide nationwide, on-site maintenance services and support for Asteres' automated…

The Keys to a Successful Customer Satisfaction Survey Campaign

August 21, 2008

Over the past 15 years, Opinionmeter International has distributed thousands of satisfaction surveys through its wide-range of interactive survey devices. Here…

How to Write an Effective Customer Survey

August 21, 2008

Over the past 15 years, Opinionmeter International has distributed thousands of satisfaction surveys through its wide-range of interactive survey devices. Here…

Immediate Patient-Visit Feedback

August 21, 2008

Kaiser Permanente managers gain immediate access to feedback from patients.

Diagnosing the Root Cause of a Banking Center Level Score

August 21, 2008

Managers provide targeting coasching based on best practices of high performing banking centers.

Using Touchscreen Devices to Capture Visitor Feedback

August 21, 2008

Pacific Science Center switches to Opinionmeter touchscreen survey tool for world-class service.  

Direct Patient Feedback Survey Kiosks

August 21, 2008

Planned Parenthood branch deploys Opinionmeter TP Kiosk to inform, gauge patient satisfaction.  

Building the perfect survey

by Fritz Esker — Freelance Journalist, Networld Alliance

August 21, 2008

"Thanks for shopping at store XYZ. Would you like to fill out our survey for a chance at winning [insert incentive here]?"   Eager to take the chance, the…

Measuring and managing the customer experience

August 21, 2008

Retailers must measure, manage and improve the experiences of their customers, in order to grow their businesses effectively. Customer retention and continued…

Shop-floor kiosk improves visibility, productivity

August 20, 2008

VANCOUVER, B.C. — Epic Data International, provider of manufacturing collaboration and visibility solutions, has introduced a a shop-floor kiosk that collects…

Meridian Mediaport kiosk a full-service digital music device

August 20, 2008

ABERDEEN, N.C. — Kiosk and self-service device manufacturer Meridian Kiosks has partnered with digital media content distributor Mediaport Entertainment to…

Internet kiosks provide YouTube videos for political conventions

August 20, 2008

CNET News.com: Internet companies including Google, Yahoo and Microsoft are planning to use this year's political conventions to show off their technology and…

Pa. tech provider leases kiosks to retailers

August 19, 2008

HARRISBURG, Pa. — Technology provider Versatile Systems is offering retailers a monthly subscription package for its Rockland and Madison brand kiosks. …