CETW11: DSA crowns content award winners

November 10, 2011

The Digital Screenmedia Association announced the winners for the DSA Crown Awards, which recognize excellence in digital out-of-home content, in a pre-show…

The plug and play kiosk: How organized kiosk building can save you maintenance headaches

by Michael Ionescu — President, Ionescu Technologies

When my company was in the process of switching to another kiosk manufacturer for our newer generation of interactive units, we were invited down to the…

CETW11: Creating a differentiated experience to connect with consumers

MetLife uses kiosks and digital signage to grab fan attention at the home of the New York Giants and Jets.

CETW11: How to design a kiosk consumers will use

Manufacturers and deployers discussed the proper way for a kiosk to function.

Parabit installs welcome centers at NYC area terminals

November 8, 2011

Parabit Systems, Inc. announced it has completed the installation of 15 self-service welcome centers within the arrival areas of all terminals at JFK…

CETW11: Digital experiences create 'multiverse' of customer engagement

by Christopher Hall

A business strategist looks at how digital technologies expand the three dimensions to expand engagement opportunities.

Mitsubishi adds new 55 inch monitor to its high-end line

November 8, 2011

Mitsubishi Electric announced the release of its narrow bezel, 55-inch monitor (MDT551S). This new addition to its high-end line is designed for video…

CETW11: 3 ways self-service enhances the customer experience

Attendees learned about three successful self-service deployments.

Ecast and Walsh Vision announce SmartConcierge unit

November 7, 2011

Ecast, a provider of interactive touchscreen media solutions, and Walsh Vision, a systems integrator focusing on cellular wireless solutions, today announced…

Courtyard by Marriott rolls out GoBoard 4.0 digital signage/kiosk solution

November 7, 2011

Courtyard by Marriott and its partner Four Winds Interactive announced today the new GoBoard 4.0, an interactive virtual concierge and digital sign. Serving as…

Robotic kiosk taking self-service to next level

Company testing ice cream in its new kiosk that uses a robot to makes five-layer concoctions.

Touch Revolution expands monitor offerings

November 6, 2011

Touch Revolution announced today it will be expanding its TR? Projected Capacitive Multi-Touch Monitor line with additions to its series of wide-screen…

Coupon Express expanding despite loss of funding

November 6, 2011

Coupon Express today announced a number of recent corporate updates as a follow up to last week's announcement of the closing of key funding.

Ignite helping banks to create mobile multi-channel banking

November 6, 2011

Ignite Sales, a provider of intelligent, customer-centric bank product sales and marketing solutions, has launched Ignite Recommendation Guides 5.0, enabling…

CETW11: 5 shows in 1

by Christopher Hall

The fall rendition of the Customer Engagement Technology World trade show is this week at the Javits Center in New York City; the show's lead organizer said…

Robotic ice cream kiosk

Robofusion has created a self-service kiosk that allows customers to use a robot to create desserts.

Help eliminate BPA from thermal paper

by Stephen Enfield — VP, POS Supply Solutions

Over the last year, the media has been buzzing about the presence of Bisphenol A (BPA) in receipt paper. The Environmental Working Group conducted a study that…

Going green: Self-service may lag behind other industries

It may seem like nearly every industry is going green, but what about self-service projects?

GCA to acquire MCA assets

November 3, 2011

Global Cash Access has entered into an agreement to acquire the assets of MCA Processing, a provider of ATM, debit card, and credit card cash access services…

Blockbuster Express kiosks to increase prices

November 3, 2011

NCR Corp.'s Blockbuster Express is doubling the price of some of its movies to $2 effective Nov. 8, following similar moves by redbox and Netflix.