News & Media
Alberta seniors connect with loved ones through Genie kiosk
June 26, 2024
A senior living facility in Alberta, Canada is now home to a Genie kiosk that features easy-to-use software to help residents keep in touch with loved ones…
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Fleet Feet leader shares customer experience strategy insight
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
In this latest episode of the CX Innovators podcast, produced by Networld Media Group, Alex Tallman, director of retail experience and education at Fleet Feet…
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McDonald's Korea teaches seniors how to use self-service kiosks
June 25, 2024
McDonald's Korea has partnered with the National Institute for Lifelong Education to launch an in-person training program for seniors interested in using…
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Balancing the human touch with AI — a Q and A with Marbue Brown
by Daniel Brown — Editor, Networld Media Group
Marbue Brown, author, consultant, and CX executive, shares strategies for balancing AI with the human touch in customer experience development, the topic of…
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Olea unveils truck driver check-in kiosk
June 21, 2024
Olea Kiosks, a provider of self-service kiosk solutions, has debuted the Tampa Driver Check-In Kiosk, designed to revolutionize driver arrival and departure…
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Chelan, Washington launches public healthcare kiosk
June 21, 2024
Chelan, Washington now has a kiosk that dispenses potentially life-saving overdose-reversal medication Narcan, according to a Lake Chelan Mirror report.
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Is self checkout on the chopping block? 6 major retailers change policies
by Sandra Carpenter — Editor, Networld Media Group
Major retailers like Walmart, Target and Dollar General are scrapping some self-checkout lanes due to a shoplifting surge. Even with higher wages and worker…
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PDQ selects Grubbrr to enhance guest experience with self-ordering kiosks
June 20, 2024
PDQ Chicken, a fast-casual chain known for its fresh chicken tenders, has partnered with Grubbrr, a provider of self-ordering technology, to equip all their…
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The Future of Kiosks in the Hotel Industry
As headlines continue to publicize self-service technology’s impact on popular markets like QSR, grocery, healthcare, and retail, a quieter transformation is…
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Call for nominations for Automation & Self-Service Awards 2024
by Sandra Carpenter — Editor, Networld Media Group
Nominations are now being accepted for the Automation & Self-Service Awards (formerly Self-Service Innovation Awards). The awards honor innovators who are…
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Philly suburb gets health kiosks offering free tests, supplies, 24/7 access
June 19, 2024
Delaware County, Pennsylvania, a suburb of Philadelphia, will soon install multiple automated health care kiosks, according to a WHYY report. Delaware County…
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Georgia couple launch PizzaForno automated pizza vending machine
June 18, 2024
PizzaForno, a North American automated pizza vending machine company, has opened a location in St. Simons Island, Georgia. Husband and wife Tanner and Holley…
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Thanx partners with Bite to enhance QSR, fast casual restaurant experience
June 18, 2024
Thanx, a guest engagement and retention platform for restaurants, is partnering with Bite, a provider of intelligent kiosk solutions for fast-casual and QSR…
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ChargePoint opens up software platform, making EV charging more universal
June 18, 2024
ChargePoint, an EV charging solutions provider, is expanding its North American software to offer charging capabilities to other makes and models, according to…
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Touch-screen parking meter kiosks arrive in Lindenhurst, New York
June 17, 2024
The village of Lindenhurst, New York is installing touch-screen parking meters, according to a Patch report.
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Global airport kiosk market to reach $4.9B by 2032
June 17, 2024
The global airport kiosk market is slated to reach a revenue of $4.9 billion by 2032, according to an Acumen Research and Consulting report. It is anticipated…
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Delhi airport installs biometric kiosks for faster immigration processing
June 14, 2024
The Delhi airport in India has installed five biometric registration kiosks for faster immigration processing, according to a Business Standard report. The…
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Texas law library renews virtual court kiosk for 5 years
June 13, 2024
Fort Bend County commissioners in Richmond, Texas have approved a five-year renewal of its virtual court kiosk, according to a Community Impact report.
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Interactive display market projected to reach $51.2B by 2031
June 13, 2024
The interactive display market is projected to reach $51.24 billion by 2031, according to a Meticulous Market Research report. The display market is slated to…
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Pennsylvania town installs parking kiosks with more payment options
June 12, 2024
The city Carlisle, Pennsylvania has launched parking kiosks that use the Pay by Plate system to offer several ways to pay for parking, according to a Fox 4…
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