How to Write an Effective Customer Survey

Over the past 15 years, Opinionmeter International has distributed thousands of satisfaction surveys through its wide-range of interactive survey devices. Here…

Palm taps D2 for Treo 680 kiosks

The premise for Palm’s new Treo 680 seemed simple enough: upgrade a favorite PDA, repackage it under a new name, and sell it to more customers at the lowest…

Coinstar announces CFO's departure after only 3 mos.

September 7, 2009

Coinstar Inc. has announced that chief financial officer John Harvey is leaving the company after only three months in the position.

London newspaper says Coinstar trialing DVDXpress kiosks

September 7, 2009

According to reports from London's The Independent, Coinstar is testing its DVDXpress kiosk brand at 18 Tesco locations in the U.K. The paper says that if the…

Corporate Safe Specialists named one of fastest-growing private companies in U.S.

September 7, 2009

Cash-management solution and kiosk provider Corporate Safe Specialists has announced its inclusion on Inc. Magazine's top 5,000 list of fastest-growing private…

Ask the Experts: The most common user interface mistake

Bob Ventresca, vice president of marketing for Netkey Inc., advises kiosk deployers to think twice about how they use existing Web content when developing a…

Bill pushes ATM accessibility for blind in Philippines

by Tracy Kitten — Editor, AMC

September 7, 2009

Business Mirror reports that PROlife legislators in the Philippines are pushing for the early passage of a bill that would provide standards for visually…

Intel developing new retail self-checkout terminal, information kiosk

September 3, 2009

Intel has announced in a news release that it is developing two new retail self-service devices.   In addition to a back-to-back kiosk that allows customers…

U.S. Army deploys information kiosks at Fort Lewis

September 3, 2009

The United States Army has deployed 10 "OneStop Army" kiosks at high-personnel-traffic locations at Fort Lewis in Washington state.

Kiosk enclosure maker expanding manufacturing footprint

September 3, 2009

Maysteel, a Wisconson-based provider of metal enclosures for self-service and POS devices, has announced it will close its current plant and open two new…

Diebold sells U.S. voting kiosk business, still owns Brazilian elections arm

by Tracy Kitten — Editor, AMC

After years of attempting to shed its controversial U.S. voting kiosk business, Diebold has announced the sale of Premier Election Solutions Inc. to a leading…

EAnytime to release updated Methadone-dispensing, patient information kiosks

September 2, 2009

EAnytime, a manufacturer of dry-cleaning kiosks and various medial self-service devices, has announced it will release version 5.0 of its eAMDS self-service…

Motorola debuts the MK400 micro kiosk

September 2, 2009

Motorola Inc. has introduced the MK4000 micro kiosk, which it says can feature a variety of customer- and employee-facing self-service applications.   In…

ELO Media announces new DVD kiosk, financing program

September 1, 2009

ELO Media has announced the debut of its newest DVmatic DVD-rental kiosk, the DVmatic 550XL. According to a news release from the company, enhanced features…

Seiko Instruments USA names new president, CEO

by Tracy Kitten — Editor, AMC

September 1, 2009

Seiko Instruments USA Inc., maker of thermal printers and other electronic components, has announced the appointment of Satoshi Kanesaka as its new president…

Microsoft announces preview of Windows 7-based embedded platform

September 1, 2009

Microsoft Corp. has announced a preview release of its Windows 7-based Windows Embedded Standard 2011 platform, commonly used in self-service and kiosk…

KIOSK founder and CEO inducted into Hall of Fame

Rick Malone, who started industry leader KIOSK Information Systems in 1993, recently received an SSKA Hall of Fame award.

Ask the Experts: Customizing self-service bill-payment for billers

TIO Networks' Hamed Shahbazi discusses the many options billers have when working with self-service bill-payment providers.    

ArcaTech named in Inc. magazine's list of fastest-growing private companies

by Tracy Kitten — Editor, AMC

August 31, 2009

Mebane, N.C.-based ArcaTech Systems, a supplier of cash-automation solutions, has been named to Inc. magazine's 2009 list of the fastest-growing private…

Atlanta clinic network deploys Clearwave kiosk practice-wide

August 31, 2009

Clearwave Corp., manufacturer of the Clearwave real-time, self-service healthcare check-in solution, has announced that the Atlanta Women's Health Group has…