News & Media
Subway adds touchscreen kiosks and mobile app to improve sales
June 16, 2017
Subway is introducing touchscreen ordering kiosks and a new mobile app in an effort to catch up with competitors like Panera Bread that have credited…
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Customer experience is defined at new levels during ICX Summit 2017
by Lyle Bunn — Strategy Architect, BUNN Co.
When brands, retailers and digital experience providers met at the 2017 ICX Summit in Dallas the focus was on defining “what works” to maximize CX approaches.
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Neiman Marcus embracing innovative tech from the front door to the dressing room
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
From the minute a shopper walks into the new Fort Worth, Dallas-based Neiman Marcus, digital technology is nearby. Here’s the scoop on how the retailer's iLab…
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ICX panel: Internet of Things offers new capabilities, but new technology requires preparation and commitment to change
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Companies need to utilize new technology to remain competitive, but they must be aware of all the changes that a new technology will bring to their operation…
read nowKiosk manufacturer imageholders' enclosures secure new Apple iPad tablets
June 15, 2017
Kiosk manufacturer imageholders has adapted its standard tablet enclosures to securely enclose the new iPad, iPad Pro 10.5-inch and iPad Pro 9.7-inch. By…
read nowGemalto offers self-serve kiosks for enrolling customers in store branded credit cards
June 15, 2017
Gemalto, a provider of digital security, has introduced a self-serve kiosk to allow retailers to make enrollment in store branded credit cards more convenient…
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'Interesting times' highlight ICX Summit 2017
by Christopher Hall — w, t
Brands really can't treat any of their customers like they’re all alike anymore, not just the millennials, especially now that the technology is available to…
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Interactive Customer Experience: the start of a daunting, yet exciting journey
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The ICX Summit gave retailers and interactive technology players a chance to learn why companies have to share information both internally and externally to…
read nowNew York State Fair to add ticket kiosks for milk purchases
June 14, 2017
The New York State Fair will add electronic kiosks to allow visitors to buy tickets for purchasing 25-cent milk servings at the milk bar inside the Dairy…
read nowWest Virginia installs vehicle registration kiosk at convenience store
June 14, 2017
Government officials introduced a self-service vehicle registration and license renewal kiosk at a convenience store in Barboursville, West Virginia, according…
read nowSacramento seeks to partner with Verizon on Wi-Fi, wayfinding kiosks
June 13, 2017
Mayor Darrell Steinberg and the city of Sacramento have announced a tentative agreement with Verizon to create a public-private partnership designed to bring…
read nowWavetec launches banking, telecom kiosks
June 13, 2017
Wavetec, a Dubai, United Arab Emirates-based provider of customer experience solutions, has launched a range of self-service kiosks for banking and the telecom…
read nowWalmart pilots self-service kiosk for fast online order delivery
June 12, 2017
A few lucky Walmart shoppers in Oklahoma City are the first to test an automated kiosk being used to distribute online grocery orders in under a minute.
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Kiosk Marketplace defines a 'self-serve kiosk' to improve public understanding
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Kiosk Marketplace readers select a uniform definition of a self-serve kiosk. The definition will improve public understanding of self-serve kiosk capabilities.
read nowBrown University students develop smart kiosk for choosing recipe spices
June 12, 2017
A group of Brown University students has developed a smart kiosk called Zest that uses computer vision to recommend spice combinations for cooking.
read nowAR Systems releases backend management system with anonymous shopper tracking
June 12, 2017
AR Systems, a provider of self-service kiosks, automated retailing systems and custom vending solutions, unveiled its new backend management system that…
read nowSoftBank buying Boston Dynamics to boost robotic advancements
June 12, 2017
Robotics pioneer Boston Dynamics, owned by Google's Alphabet Inc., is being acquired by SoftBank Group Corp.
read nowConsumers love tech in the brick-and-mortar retail experience
June 12, 2017
A new Bouncepad survey reveals U.S. consumers love stores that offer technology and they want more tech options in the shopping experience.
read nowTennessee county installs vehicle renewal kiosk
June 9, 2017
Williamson County, Tennessee has installed a vehicle tag renewal kiosk at the Fairview Recreation Center to allow for license plate renewals for cars, trucks…
read nowScranton, Pennsylvania explores Wi-Fi kiosks for its downtown
June 9, 2017
The Scranton, Pennsylvania city council has voted to explore deploying informational, Wi-Fi kiosks downtown, according to The Times Tribune.
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