News & Media From Judy Mottl

Taco Bell's digital transformation focus of ICX Summit keynote

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Rafik Hanna, senior director, All Access, at Taco Bell will share insight on how the brand is winning big with customers due to its digital transformation…

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Panera Bread, Wayfair reap benefits from technologies that enhance the customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Kiosk, mobile and digital platform efforts are providing Panera with increased sales, as well as leading to a more satisfied consumer. It's also providing…

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Rent the Runway taps kiosks, scanners to boost in-store digital experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Consumer fashion rental company is pumping up its retail customer experience with the help of Aila Technologies.

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Amazon Go disrupts, re-invents, elevates the customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Amazon's supermarket, which boasts a cashier-less checkout, is open to the masses after a year in beta with Seattle-based company employees. Industry pundits…

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Neiman Marcus embracing innovative tech from the front door to the dressing room

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

From the minute a shopper walks into the new Fort Worth, Dallas-based Neiman Marcus, digital technology is nearby. Here’s the scoop on how the retailer's iLab…

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IoT, customer-facing robots and VR among topics to be discussed at 2017 ICX Summit

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The annual conference, which draws hundreds of customer experience leaders and innovators, is June 5-7 in Dallas and features a range of interesting sessions…

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Can the Internet of Things boost customer experience?

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The IoT is building up a lot of hype, but it is still unclear how it will improve customer experience. Panelists at the CONNECT Mobile Innovation Summit last…

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Jessica Alba's company takes retail by storm

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Previously a purely e-company, The Honest Company has moved its environmentally friendly products into kiosks and retailers. CEO Brian Lee gives the rundown on…

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ICX Symposium: Data analysis drives the interactive customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Whether you manufacture kiosks or provide bitcoin wallets, you need the right data to craft the best customer experience. In the famous words of Sherlock…

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Self-service sunshine

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Transitions Optical's new kiosk uses artificial daylight to show off its adaptive lenses.

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