News & Media From Elliot Maras
McDonald’s clarifies: No plans to replace workers with kiosks
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Cowen & Co. upgraded McDonald's outlook based on the chain's technology upgrades, including self-order kiosks. The company has been deploying kiosks globally…
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Millennials weigh in on how they shop
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Attendees at the Interactive Customer Experience Summit in Dallas took advantage of a chance to find out first hand during a panel featuring seven millennial…
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Amazon's Whole Foods Market acquisition points to a changing role for physical stores; millennials hold the key
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Amazon's acquisition of Whole Foods Market is yet another sign – the biggest to date – that retail is being redefined by multiple shopping channels.
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The ‘store as a community gathering place’ emerges as a way to engage customers
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Interactive technology, besides empowering consumers, gives stores new reason to take new measures to make customers feel at home.
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Interactive customer technology: How to achieve employee buy-in
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Achieving employee buy-in needs to be part of the project from the beginning when introducing customer interactive technology.
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Data analytics hold the key to understanding and guiding the retail customer
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Interactive technology promises a wealth of insights on customer behavior, but retailers need to have a plan for deploying the technology and glean insights…
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ICX panel: Internet of Things offers new capabilities, but new technology requires preparation and commitment to change
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Companies need to utilize new technology to remain competitive, but they must be aware of all the changes that a new technology will bring to their operation…
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Interactive Customer Experience: the start of a daunting, yet exciting journey
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The ICX Summit gave retailers and interactive technology players a chance to learn why companies have to share information both internally and externally to…
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Kiosk Marketplace defines a 'self-serve kiosk' to improve public understanding
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Kiosk Marketplace readers select a uniform definition of a self-serve kiosk. The definition will improve public understanding of self-serve kiosk capabilities.
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Redbox pushes back under new ownership
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Redbox plans to roll out new movie rental kiosks to counteract the decline that has occurred in recent years. The company believes movie rental kiosks have a…
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How vulnerable are kiosks to hacking? Part 2 – What operators can do
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
As hacking becomes a bigger threat to computers, kiosk operators must stay current with operating systems and invest in kiosk software. Kiosk experts offer…
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How vulnerable are kiosks to hacking? Part 1
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
As technology advances, computers become more susceptible to hacking and unintended use scenarios. Kiosks are also vulnerable to these attacks.
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Self-order kiosks make a big splash at NRA Show
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Restaurants are driving much of the kiosk industry's growth, including partnerships among kiosk providers and POS software specialists.
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Pornographic video at D.C.'s Union Station disassembled; content provider takes responsibility, claims it wasn't a hack
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A kiosk in a public transit station displayed pornographic content because the operating system was not properly secured.
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Help us define a 'self serve kiosk'
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
In the interest of improving customer understanding of self-serve kiosks, Kiosk Marketplace will be providing an official definition,with reader input. Readers…
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Technology fuels demand for industrial supply distribution systems, part 2: computer peripherals
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
As more companies provide employees with computers, managing computer peripherals has become a growing sector for providers of worksite product distribution.
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Technology fuels demand for industrial supply distribution systems, part 1
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Technology developed in the kiosk industry has application in inventory control and distribution, a market that is rapidly expanding worldwide.
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Special Report: 'tipping point' on the way for restaurant self-serve kiosks
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A special report explores the growing interest by restaurants in self order kiosks. While determining return on investment poses challenges, the market is…
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QSRs find indoor kiosks improve customer experience, deployments accelerate
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Self-serve kiosks help consumers order and pay for meals faster, reducing wait times and allowing QSRs to serve more customers faster. As a result, national…
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ADA lawsuits targeting kiosks, part 3: assistive technologies make inroads
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Assistive technology for the disabled has improved and become more pervasive in recent years, offering an opportunity for kiosk manufacturers to better serve…
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