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News & Media From Elliot Maras

Top 10 stories of 2017: Self-order food kiosks dominate reader interest

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-order kiosks in restaurants dominated reader interest in 2017 as several national foodservice chains announced kiosk deployments.

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Chuck E. Cheese now entices guests with game payment and meal ordering kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Chuck E. Cheese is using gaming kiosks and food ordering kiosks to upsell customers and create a more enjoyable experience for its guests.

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Kiosks help ready families for photos with Santa

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosks allow families to reserve a photo op with Santa and continue shopping until Santa is ready for them.

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Eatsa focusing on licensing self-serve restaurant technology

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Eatsa, both a restaurant and technology provider, faced a difficult choice in deciding the best way to revolutionize the fast casual dining experience. The…

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Wow Bao introduces Eatsa self-serve technology to new Chicago store

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As the first licensee of Eatsa's self-service technology, Wow Bao's newest unit allows guests to pick up their orders from cubbies that alert them on the…

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Casino gaming expands, unleashing a kiosk innovation lab

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Beyond its exciting growth potential, the gaming industry has clearly emerged as an innovation lab for kiosks in verticals well beyond gaming.

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Prospective franchisor beta tests dual-screen POS station

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Ponko Chicken stays busy taking orders with its dual-facing touchscreen POS station as it prepares to establish a franchise operation.

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RV parts manufacturer finds HR kiosks make company more efficient

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Industrial equipment manufacturer upgrades from an internally developed HR kiosk to a more robust offering that provides employees critical information in a…

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Forward thinking retailers: E-commerce doesn't diminish kiosks' role

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Even with the commitment to e-commerce, forward-thinking retailers see a big future for self-serve kiosks. Kiosks are a proven technology and they can enhance…

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Catering services firm taps customer satisfaction kiosks to boost customer feedback

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A customer satisfaction kiosk enables employers to get a fast and thorough sense of employee perception of the food they provide them onsite.

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Self-serve kiosks help a startup introduce its menu: Part 2

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Léa French Street Food has found that introducing self-serve kiosks as part of a restaurant launch can deliver a high level of kiosk use.

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Experts offer guidance on how to fight rising cybercrime

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Cybercrime presents a serious threat and companies have a lot of work to do to reduce their vulnerability. Fortunately, there are resources available to assist…

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Virtual concierge: A new level of personal assistance for hospitality

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The intelligent virtual assistant gives companies an opportunity to leverage their existing digital infrastructure to offer personalized assistance to…

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AI and virtual reality moving mainstream for hospitality operations

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Research from Oracle Corporation presented at the Global Gaming Expo quantifies rising consumer acceptance of new technology in hotels and restaurants.

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Global Gaming Expo showcases convergence of entertainment, hospitality and foodservice

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Exhibits on the show floor included a large number loyalty redemption kiosks, cash management kiosks, card dispensing kiosks and kiosk software.

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Dave & Buster's entertainment play: Interactive technology played a key role

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

In his keynote address at the Global Gaming Expo in Las Vegas, Dave & Buster's CEO noted the role interactive technology played in transitioning to a mixed…

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Kiosks drive add-on orders for French street food startup

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The self-order kiosks enable customized orders, delivering higher tickets for this startup offering French street food.

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How 'enhanced personalization' boosts in-store buying opportunities

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As technologies evolve merging the physical with the digital, brands are finding new ways to meet customers' shopping needs in the store.

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Restaurateur shares benefits, pitfalls of kiosk deployment (Part 2)

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

An independent fast casual encountered its fair share of challenges in deploying self-order kiosks. The restaurant's co-founder and the kiosk vendor weigh in.

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‘Bodega Mania’ fails to make the case for technology

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Hopefully, Bodega's social media firestorm will help educate the automated retailing industry and the technology community about the need to be direct with the…

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