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News & Media From Elliot Maras

Valuable lessons learned in retail kiosk deployments

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosks and digital signage improve the customer experience, which can translate into improved sales for retailers, but the journey typically has obstacles to…

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Planning a digital media deployment? First conduct a pilot test

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A small-scale test can identify possible issues during the planning stages of a kiosk or digital signage rollout. A panel of experts offers 10 steps for a…

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Discovery Zone wows ICX Summit attendees with promising customer engagement technology

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The ICX Discovery Zone featured a range of technologies such as a motion-based touchscreen, a projection screen, a holographic touchscreen, voice interaction…

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AI can improve customer engagement if brand is open to change

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Artificial intelligence can allow retailers to improve the customer experience and gain valuable insights, but it is necessary to identify the core…

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Augmented reality is becoming more accessible to retailers and brands

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Though AR is still in its infancy at retail, a pair of presenters at Infocomm said that it offers a new way to excite consumers, and is more economical than…

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Beer and pizza: Self-pour technology adds fizz to the mix

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The self-pour beer systems allow restaurant to capitalize on the popularity of craft beers. This is especially helpful to pizza restaurants, for which beer…

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Self-order kiosks let loose at National Restaurant Show

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The number of self-order kiosks on display at the National Restaurant Show nearly tripled over last year's exhibits as hardware and software manufacturers rush…

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Self-order technology options expand, challenging foodservice operators still using legacy POS

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

New foodservice technologies — including self-order kiosks, mobile ordering and EMV-enabled payment systems — are being introduced at a rapid pace. Operators…

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Restaurants give high marks to self-pour beer systems

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Restaurants that have deployed self-pour technologies have found the systems reliable and easy to use. The technology, which charges by the ounce, allows…

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Join the craft beer revolution with self-pour technology

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-pour technology has emerged as a leading tool for restaurants, bars and tap rooms to allow beer lovers to explore a wide selection of offerings.

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South Florida pizza truck pioneers self-order kiosk

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Pizza truck entrepreneur Bob Stephens reasoned that self-serve kiosks make sense for food trucks, but he had difficulty finding one. He managed to locate a…

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Custom-built self-order kiosks help brand Denver fast food restaurant

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

In planning their first fast food restaurant, the partners recognized that self-order kiosks would make the ordering process more efficient and allow the…

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EMV adoption in the self-service industry: What's taking so long?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The future state of self-service is turning the kiosk into a stand-alone store, and secure payment is one of the services that needs to be offered for it to be…

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How mobile pay, AI and biometrics are bringing new muscle to automatic merchandising

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The National Automatic Merchandising Association trade show floor featured POS equipment tailored to a consumer who is comfortable with mobile payment, and…

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Personalization and physical-digital integration dominate retail innovation

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Recognizing the need for both physical stores and e-commerce, retailers seek solutions — including self-serve kiosks — to deliver more interactive customer…

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2018 Kiosk Marketplace Census cites positive outlook driven by retail technology

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The 2018 Kiosk Marketplace Census Report confirms a positive outlook for the self-serve kiosk industry, giving statistical insight into the customer segments…

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Move over Amazon Go, China’s BingoBox is on the move

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

BingoBox, an unmanned c-store, already has 300 locations in China, and plans to expand internationally. The project has received significant venture funding.

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Foodservice technology innovations point to a bigger role for kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

With technology evolving on multiple fronts in today's foodservice industry, foodservice operators are facing more pressure than ever to improve their business…

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Mobile payment: How it redefines the customer experience for unattended retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

One of the best-attended educational sessions at the recent National Automatic Merchandising Association show in Las Vegas focused on how payment technology…

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The case for mobile payments in unattended retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Mobile payments continue to expand, making it important for operators of unattended retail equipment to invest in the technology. A speaker at the National…

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