News & Media From Daniel Brown
Migrating to self service: A roadmap to success
by Daniel Brown — Editor, Networld Media Group
Mike Abecassis, founder and CEO at GameTime and General Vending Service, delivered the opening keynote address at the Self-Service Innovation Summit, exploring…
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New year trends to leverage for success, from AI to holographic advertising
by Daniel Brown — Editor, Networld Media Group
Chris Grosso, CEO at Intersection, joined Daniel Brown, editor at Digital Signage Today, to discuss the top trends in digital signage, digital out of home…
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Authentic experiences: How your brand can reach Gen Z for success and customer loyalty
by Daniel Brown — Editor, Networld Media Group
The APC Gen Z study found that Gen Z has five top demands from businesses and brands: 1. Authenticity. 2. PhysiDigital. 3. Experiential. 4. Custom. 5.
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How tech pushes self service to pivot faster
by Daniel Brown — Editor, Networld Media Group
A panel of industry experts convened to discuss strategies for businesses during this year’s Interactive Customer Experience Summit in Charlotte, North…
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ICXA honors 5 Elevate Award winners at annual summit
by Daniel Brown — Editor, Networld Media Group
The Interactive Customer Service Association announced winners of the 2023 Elevate Awards Tuesday evening during the annual summit in Charlotte, North Carolina.
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ICX Summit goes local in Charlotte with tours for attendees
by Daniel Brown — Editor, Networld Media Group
This September's Interactive Customer Experience Summit will feature live tours across leading business locations in Charlotte, North Carolina, according to a…
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Embracing AI-powered customer service — peril and promise
by Daniel Brown — Editor, Networld Media Group
AI isn't going anywhere, and AI-powered avatar customer service is on the rise, including a recent in-person demonstration in Orlando Florida. Citing recent…
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5G smart factories pave way for Fifth Industrial Revolution: Compassion
by Daniel Brown — Editor, Networld Media Group
Jan Diekmann, technical account manager at Ericsson, presented a keynote on the power of 5G in manufacturing environments not only to streamline lean processes…
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The Big Apple's starring role in the 'smart city' movement
by Daniel Brown — Editor, Networld Media Group
Chris Grosso, CEO at Intersection, offers a recorded video conversation about the new 'We Love New York CIty' campaign across the Intersection LinkNYC screen…
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How the EV revolution, tapping DOOH, will drive sustainability
by Daniel Brown — Editor, Networld Media Group
Mike Schott, EVP of media at Volta, describes how the EV revolution will drive digital out of home signage and help meet sustainability goals.
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Is 5G ready for prime time in self service?
by Daniel Brown — Editor, Networld Media Group
James Weaver of Cradlepoint described the science and current state of 5G, from rapidly growing mid-band networks to powerful benefits like edge computing and…
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Cash is not dead — it’s in transition
by Daniel Brown — Editor, Networld Media Group
A panel of experts convened at SSIS in Hollywood, Florida to discuss why “Cash is not dead,” including the value of cash in times of instability and its…
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Wayfinding kiosks on a roll: How to cash in
by Daniel Brown — Editor, Networld Media Group
A panel during the Self-Service Innovation Summit drilled down on the benefits of wayfinding kiosks and what to consider when planning these interactive…
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Wirelessly powered displays charge profits in retail, restaurants, beyond
by Daniel Brown — Editor, Networld Media Group
Daniel Black from Glass-Media and Ori Mor from Wi-Charge explain how wirelessly powered digital signage is fueling sales and transformation in c-store retail…
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