Elo
Elo is everywhere
2439 Bertelkamp Lane // Knoxville, TN 37931 // 408-597-8000
Media
Retail
Self-service becomes retail infrastructure
Retailers are rapidly expanding self-service technology far beyond the traditional checkout lane as they look to improve customer experience, streamline store…
Interactive Customer Experience (ICX) Summit
ICXA honors 5 Elevate Award winners at annual summit
The Interactive Customer Service Association announced winners of the 2023 Elevate Awards Tuesday evening during the annual summit in Charlotte, North Carolina.
Hardware
2023 outlook: Kiosks ride automation’s surge
Kiosk industry executives are bullish for 2023 as consumer acceptance of self service technology expands and businesses look to automation for relief from a…
Restaurants
Puro Gusto Café: ‘Old school Italian meets new school technology’
The mission is to serve top quality Italian food without the wait normally associated. Making it happen required successful technology partnerships.
Customer Experience
Convenience retail tech on the move, blurs merchant distinctions
Cashierless and contactless unattended retail technology has fostered retail formats such as 'smart stores,' blurring distinctions between traditional venues…
Customer Experience
How can companies remove friction in customer experience?
For consumer-driven businesses, the pressure to make purchasing easy and quick has perhaps never been more intense. So, how do businesses cut out the friction?
Interactive Customer Experience (ICX) Summit
ICXA honors 2022 Elevate Award winners at annual Summit
ICXA honors 10 Elevate Award winners at the 2022 Interactive Customer Experience Summit in Columbus, Ohio.
