Are ATMs on their death bed?

With the rise of mobile, are ATMs and other cash dispensers on the way to the graveyard of outdated devices? Do we really need ATMs?

Why retail robots are ridiculous

When it comes to the retail market in 2015, the key word is omnichannel. Consumers today need and want the ability to have a shopping experience their way, but…

How generational differences impact thoughts on security and self-service

by Laura Miller — Director of Marketing, Kioware

Knowing how millennials and Gen Z-ers feel about data security is a critical component to understanding how, and if, these individuals will be comfortable…

Self-service vending kiosk built to replace cafe draws negative reaction

June 22, 2015

A snack kiosk built to replace a demolished cafe has drawn a negative community reaction from Whitley Bay, U.K., with many residents calling it a "garden shed…

Automated passport control kiosks experience rapid growth

June 19, 2015

Automated passport control kiosks have experienced a compound annual growth rate of 70 percent in North America, according to an Acuity Market Intelligence…

What is a kiosk anyway?

by David McCracken — President, Livewire Kiosk, Inc.

While the "phone" of today and the "phone" of 20 years ago share the same name, they are completely different in practice. We’re seeing the same transformation…

Japan and China to hold vending machine summit

June 9, 2015

Traditional rivals Japan and China will be joining together for a vending kiosk summit on June 16, according to a report by Financial Times.

Kiosk segment to experience highest growth in self-service industry, report reveals

June 5, 2015

The self-service technology industry is expected to be worth $31.75 billion by 2020, with the kiosk segment achieving the greatest growth, according to a…

Millennials and Gen Z-ers: how generational differences impact the kiosk market

by Laura Miller — Director of Marketing, Kioware

Kiosks traditionally serve the purpose of allowing customers to check out or access information without the assistance of a customer service representative.

SFO lands 40 passport control kiosks

May 11, 2015

San Francisco International Airport recently unveiled 40 new automated passport control kiosks to expedite the customs entry process for international arriving…

The future of kiosk security is now

by Frank Olea

Kiosk expert blogger offers a look at the rise of biometrics in kiosk security.

Networld Media publisher named among 'Top Women in Media' in Folio: awards

April 8, 2015

The annual list includes publishing executives who have 'fearlessly moved their brands, teams and companies in new directions,' according to the sponsor.

Commercial building owners should take tech cues from airlines

In many respects, office buildings are at the same technological crossroads airports were at years ago, when the only way to get to their gate involved waiting…

Apple Pay and interactive kiosks

by Frank Olea

The next wave of major innovation to self-service kiosk solutions is the integration of mobile payment solutions, such as Apple Pay.

Saving the DMV, one kiosk at a time

by Bradley Cooper — Editor, Connect Media

Kiosks offer a convenient alternative to the nightmare of long DMV lines.

Paul Price to keynote Interactive Customer Experience Summit

Paul Price, CEO of marketing technology company Creative Realities, will offer ICX Summit attendees his expert insights and real-world examples for putting the…

NRF announces support for new patent reform effort

February 5, 2015

House Judiciary Committee Chairman Robert Goodlatte, R-Va., introduced the Innovation Act, an updated version of legislation that passed the House in 2013 by a…

PCI Security Standards Council: Beware of 'Ghost'

February 2, 2015

The warning follows a US Department of Homeland Security alert about a critical software vulnerability that poses a serious risk to computer systems.

Three technologies set to change self-service in 2015

by Marek Narkiewicz — CEO, GWD Media Ltd

From beacons to bitcoin, these technologies are poised to make a major impact on self-service in the coming months.

Commentary: The tech and features that shoppers want

A new large-scale shopper survey sheds light on consumers who mix online and in-store shopping in whatever way is most convenient for them.