McDonald's kiosks useless to 70 percent of customers, analyst says

August 31, 2015

McDonald's self-service kiosks are only useful to 30 percent of customers, according to a report.

McDonald's Canada: kiosks will not replace employees

August 26, 2015

McDonald's Canada has recently announced that the move to integrate self-service kiosks in the chain's restaurants will not threaten job security for employees.

Self-checkout kiosks won't overtake cashiers, according to analyst

August 18, 2015

Due to technological problems and the rise of online retail, self-checkout kiosks will not overtake human cashiers, according to a Bloomberg View columnist.

Kiosk manufacturer sees McDonald's kiosks as trend and opportunity

August 14, 2015

Recently, McDonald's announced plans to deploy 2,000 self-service kiosks to restaurants. Vending kiosk manufacturer AVT Inc sees this as part of a larger trend…

China kiosk trade show offers educational opportunities to participants

August 12, 2015

The China International Self-service, Kiosk & Vending Show will be providing a number of educational and international exchange opportunities for participants.

Leveraging kiosk analytics to enhance customer experience

World-class customer experiences go beyond delivering the expected outcome. Analytics provide a way of monitoring data from all aspects of the use of the kiosk…

The KMC Top 6: July's top kiosk stories

by Bradley Cooper — Editor, Connect Media

With the summer entering its final month, it's time to take a look back at the top six most-read articles on KioskMarketPlace for July.

Will tablets replace traditional kiosks?

by Bradley Cooper — Editor, Connect Media

Tablet kiosks appear to be taking the kiosk market by storm. However, are tablets truly superior to traditional designs?

Self-checkout industry experiences growth, report says

July 23, 2015

The self-checkout industry is experiencing growth in western Europe and Japan, according to a report by RBR.

Self-service kiosk market will grow by 11 percent, new report says

July 20, 2015

The self-service kiosk market will grow at 11 percent CAGR, according to a new report entitled "Global Interactive Kiosk Market 2015-2019."

Three steps to delivering ROI with analytics from your kiosk deployment

by Chris Gilder — Founder/CEO, Meridian

Big data gets all the headlines these days, but it can easily lead to information overload unless you utilize these three proven steps to manage and harness…

ICXSummit15: Kiosk, digital signage and mobile payments reduce customer waiting

by Christopher Hall — w, t

Kiosks are one key element in improving overall customer experience and reducing wait times.

Are ATMs on their death bed?

With the rise of mobile, are ATMs and other cash dispensers on the way to the graveyard of outdated devices? Do we really need ATMs?

Why retail robots are ridiculous

When it comes to the retail market in 2015, the key word is omnichannel. Consumers today need and want the ability to have a shopping experience their way, but…

How generational differences impact thoughts on security and self-service

by Laura Miller — Director of Marketing, Kioware

Knowing how millennials and Gen Z-ers feel about data security is a critical component to understanding how, and if, these individuals will be comfortable…

Self-service vending kiosk built to replace cafe draws negative reaction

June 22, 2015

A snack kiosk built to replace a demolished cafe has drawn a negative community reaction from Whitley Bay, U.K., with many residents calling it a "garden shed…

Automated passport control kiosks experience rapid growth

June 19, 2015

Automated passport control kiosks have experienced a compound annual growth rate of 70 percent in North America, according to an Acuity Market Intelligence…

What is a kiosk anyway?

by David McCracken — President, Livewire Kiosk, Inc.

While the "phone" of today and the "phone" of 20 years ago share the same name, they are completely different in practice. We’re seeing the same transformation…

Japan and China to hold vending machine summit

June 9, 2015

Traditional rivals Japan and China will be joining together for a vending kiosk summit on June 16, according to a report by Financial Times.

Kiosk segment to experience highest growth in self-service industry, report reveals

June 5, 2015

The self-service technology industry is expected to be worth $31.75 billion by 2020, with the kiosk segment achieving the greatest growth, according to a…