McDonald's kiosks no threat to jobs, CEO says

May 31, 2016

McDonald's CEO Steve Easterbrook recently said that the company's self-ordering kiosks are unlikely to cut jobs and are "not meant as a labor…

New report examines Asia Pacific kiosk market

May 26, 2016

Research and Markets has announced the release of a new report on the kiosk market in the Asia Pacific region, "Asia Pacific Kiosk Market (2016–2022)."

Why restaurant ordering kiosks won't replace employees

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

As QSR giants begin to deploy order-taking kiosks, some people are asking whether the devices will replace employees. With questions like this, it's important…

TD Bank shuts down coin kiosks due to exposé

May 23, 2016

TD Bank has announced that it will retire its coin counting kiosk, the Penny Arcade. The decision comes as the result of a TV news story in February that said…

Interactive kiosk market to grow 9.2 percent by 2020

May 19, 2016

The kiosk market is expected to grow at a compound annual growth rate of 9.2 percent between 2015 and 2020 and will be worth $73.35 billion by 2020, according…

Coloring outside the lines of ATMs

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

We expect every ATM to offer a traditional level of service. But perhaps, we can color outside the lines and produce a unique picture of ATMs.

Wendy's to deploy self-ordering kiosks

May 13, 2016

Wendy's is planning to deploy self-service kiosks to take customer orders at its restaurants. According to a report by Investor's Business Daily, the program…

How kiosks can solve problems

by Laura Miller — Director of Marketing, Kioware

Kiosk deployers need to keep in mind the problem their solution is solving. Otherwise, the kiosk industry will be full of solutions just looking for a problem.

Panera 2.0 surges forward

by Cherryh Cansler — Editor, FastCasual.com

Since the chain's rollout of kiosks and other digital systems, sales are up 6.2 percent. Panera CEO Ron Shaich gives the rundown on this development.

U-Vend announces revenue increase of 300 percent

May 4, 2016

Kiosk developer U-Vend Inc. has announced that its revenue spiked by more than 300 percent during the 2015 fiscal year. Gross profits increased 386 percent…

NYC to hold hearing on Wi-Fi kiosks

May 4, 2016

The New York City Landmarks Preservation Commission has said that it will issue a ruling on the deployment protocols of LinkNYC kiosks. The kiosks are designed…

Interactive kiosk market to reach $73 billion by 2020

April 26, 2016

The interactive kiosk market will be worth $73.4 billion by 2020, and achieve a compound-annual-growth-rate of 9.2 percent, according to a new report from…

The ATM's for more than cash

ATMs are beginning to allow customers to purchase government securities or applying for mortgages. With the right software and hardware, the humble ATM can do…

MoneyGram waives fees for remittances to earthquake-stricken Ecuador

April 25, 2016

The money transfer company says it will waive fees for transfers from South America or the U.S. to Ecuador following a devastating earthquake.

Is it time to retire kiosk printer paper?

In a business era driven by data analytics, the ability to harness consumer information through digital receipt records has led to the practical disappearance…

Fujifilm offers $50 Amazon gift card drawing for kiosk survey participants

April 4, 2016

FujiFilm is offering a short survey to learn more about kiosk service and support for the kiosk fleet. After the survey is closed, the company will give away a…

McDonald's kiosks arrive in almost half of European locations

April 1, 2016

McDonald's has finished rolling out self-ordering kiosks to 45 percent of its 7,900 locations in Europe, with a 90 percent rollout in France.

Carl's Jr. CEO's comments on automated restaurants cause controversy

April 1, 2016

Recently Carl Jr. CEO Andy Puzder said he saw fully automated restaurants as a solution to rising minimum wages. Several Twitter users voiced criticism on the…

Self-service and ATM software survey now open

March 31, 2016

The online survey for the 2016 ATM & Self-service Software Trends report is now open.

ATMs and mobile wallets: the path to integration

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

ATMs and mobile wallets seem like the ideal partnership, but there are still some barriers to overcome to integrate them. In a pre-conference workshop at ATMIA…