Cellphone kiosks charge up retail sales

by Bradley Cooper — Editor, Connect Media

Many shoppers are familiar with the mad rush to find an outlet to charge their cellphone's battery. Cellphone charging kiosks can address this need, while…

Innovative tech powers restaurants

by Travis Wagoner — Editor, Networld Media Group

Tablet kiosk ordering, mobile payments and digital signage are all key technologies that are driving the restaurant industry, and they show no signs of slowing…

ICX Symposium: the new emotional retail economy

The ICX Symposium in Atlanta later this month will feature a session featuring two executives from MaxMedia addressing retail's emotional economy. ICX…

ICX Symposium: Moore's law ushers in future of customer experience

by Christopher Hall

Moore's law is transforming the world of retail and food. The future is here, and the time to prepare is now. The Interactive Customer Experience Association…

The omnichannel imperative

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In a panel discussion at the ATM & Mobile Summit, bankers spoke about the role of omnichannel and how it is driving companies to develop a more seamless…

The KMC Top 6: July's top kiosk stories

by Bradley Cooper — Editor, Connect Media

With the summer entering its final month, it's time to take a look back at the top six most-read articles on KioskMarketPlace for July.

Will tablets replace traditional kiosks?

by Bradley Cooper — Editor, Connect Media

Tablet kiosks appear to be taking the kiosk market by storm. However, are tablets truly superior to traditional designs?

ICXSummit15: Kiosk, digital signage and mobile payments reduce customer waiting

by Christopher Hall — w, t

Kiosks are one key element in improving overall customer experience and reducing wait times.

Are ATMs on their death bed?

With the rise of mobile, are ATMs and other cash dispensers on the way to the graveyard of outdated devices? Do we really need ATMs?

Commercial building owners should take tech cues from airlines

In many respects, office buildings are at the same technological crossroads airports were at years ago, when the only way to get to their gate involved waiting…

Saving the DMV, one kiosk at a time

by Bradley Cooper — Editor, Connect Media

Kiosks offer a convenient alternative to the nightmare of long DMV lines.

Paul Price to keynote Interactive Customer Experience Summit

Paul Price, CEO of marketing technology company Creative Realities, will offer ICX Summit attendees his expert insights and real-world examples for putting the…

Commentary: The tech and features that shoppers want

A new large-scale shopper survey sheds light on consumers who mix online and in-store shopping in whatever way is most convenient for them.

The kiosk challenge: Critical factors for the holiday season

by Nicole Troxell — Associate Editor, Networld Media Group

The Future Foundation reports on what shoppers expect from retailers – now and in the future.

CEW 2014 participants to learn how kiosks fit into brands, customer engagement

by Nicole Troxell — Associate Editor, Networld Media Group

In New York, attendees will be able to learn about the marketing mix that works for their company through a look at marketing and IT collaboration as well as…

Robot and kiosk union 'a match made in heaven'

by Nicole Troxell — Associate Editor, Networld Media Group

How kiosks are leveraging the robot to boost customer service and revenue.

Four tips on claiming the technophobe market

by Nicole Troxell — Associate Editor, Networld Media Group

With all the attention tech-savvy millennials are getting for their love of self-service, there's a forgotten market demographic that could mean more revenue…

Windows of opportunity: How kiosks are supporting underserved and neglected populations

by Nicole Troxell — Associate Editor, Networld Media Group

Although many consumers equate kiosks with convenience and the offering of supplemental services, kiosk technology often plays a pivotal role in delivering…

Apple Pay explodes onto the scene

by Will Hernandez — Editor, NetWorld Media Group

Apple intros mobile wallet capabilities that combine NFC, Passbook and Touch ID. Company has support from banks, major card issuers and retailers.

3D printing becomes a kiosk-friendly technology

by Nicole Troxell — Associate Editor, Networld Media Group

Imagine it's the holiday season and instead of trudging from department store to department store, or surfing from website to website waiting and hoping the…