Trends / Statistics Features
Authentic experiences: How your brand can reach Gen Z for success and customer loyalty
by Daniel Brown — Editor, Networld Media Group
The APC Gen Z study found that Gen Z has five top demands from businesses and brands: 1. Authenticity. 2. PhysiDigital. 3. Experiential. 4. Custom. 5.
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Kiosk Marketplace calls for your input for annual industry census
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Kiosk Marketplace is once again asking readers for input for its annual Kiosk Marketplace Census.
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COVID-19 drives contactless payments; new emphasis on sanitation
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The coronavirus pandemic has driven a preference for self-checkout and contactless purchases. Will the unattended retail industry be able to assure customers…
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Coronavirus jumpstarts self-service innovation worldwide
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The coronavirus has driven self-service technology entrepreneurs to use technology to allow consumers to order and pay for everyday needs without having to go…
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Answers needed to questions about biometric data in unattended retail
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Government regulators are already placing restrictions on the use of biometric identification to protect consumer privacy. Future restrictions are possible…
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2020 Kiosk Market Census Report: Record growth continues
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The kiosk industry posted its third consecutive year of double-digit growth in 2019, according to the newly-released 2020 Kiosk Market Census Report. Kiosk…
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How self-service operators comply with biometric regulations
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Technology providers using biometric identification believe they can comply with stringent consumer protection laws despite some recent lawsuits.
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EVs, charging networks, on the way, experts claim
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Experts claim EVs are going to expand along with EV charging stations. High costs and a lack of consumer understanding about the new technology have been…
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Kiosk executives highly bullish on 2020
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
2019 marked the third straight year of excellent growth for self-service technology, and most kiosk industry executives say 2020 will be just as good if not…
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Kiosk Marketplace needs your input for annual industry census
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The census will provide statistics on the industry's size and scope, and will serve as a helpful tool in allowing companies in the industry to measure their…
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How interactive kiosks, digital signage empower public transit riders
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Interactive kiosks give riders in downtown Pittsburgh access to real time bus and rail information and allow them to map out itineraries. The digital signage…
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Improved technology will drive facial recognition adoption, say gaming experts
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The use of facial recognition for customer identification has been controversial due to concerns about privacy and accuracy, but a panel of experts at the…
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US-China trade war alarms kiosk providers; long-term outlook uncertain
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Kiosk manufacturers are watching the developments closely, but decision makers hold mixed views on what the long-term impact will be on their business.
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'Times Square Everywhere' – OOH ready to revolutionize retail as we know it
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Out-of-home digital, known as OOH, is making major strides and promises big changes in consumer shopping behavior. Interactive kiosks and digital signage will…
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Improving shopper satisfaction with BOPIS points to kiosk growth opportunity
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Shopper satisfaction with BOPIS continues to improve, especially for purchases made using mobile devices. Automated pick up solutions have proven particularly…
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Brands concur: experimental ‘phygital’ store delivered proof of concept
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Executives for the two brands that participated in The Fitting Room, which combined both digital and physical customer experiences, agreed the one-month…
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Study: Cashless technology doesn’t cannibalize cash sales in automated retail
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Research confirms that cashless readers do not undermine cash sales in a vending machine. In fact, the cashless technology serves to improve both cashless and…
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Micro markets, a rising customer convenience, call for new operating practices
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Attendees at the recent National Automatic Merchandising Association show at the Las Vegas Convention Center had a chance to hear how two micro market…
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Futurist Mike Walsh urges creative thinking for the 'algorithmic age'
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Author/futurist Mike Walsh urges convenience service operators to prepare for the 'algorithmic age' by understanding how the new reality impacts the decisions…
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Self-order technology helps fuel QSRs' growth
by S.A. Whitehead — Food Editor, Net World Media Group
Restaurant tech experts at Omnivore, Rosnet, Givex and Kallpod tell QSR leaders what to watch when it comes to technology investment.
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