How BOPIS lockers enhance the click-and-collect shopping experience

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Automated buy online pick up in store (BOPIS) lockers let consumers place orders online and pick up at convenient locations. Use cases include food order pick…

Sock vending machines launch in San Francisco

August 6, 2019

The Sock Spot, a novelty sock retailer, has launched its first of several automated retail units at Westfield San Francisco Centre, according to a press…

Clicking with Customers: Exceeding Expectations Through Better Digital Experiences

It’s not enough for a restaurant to add technology solutions such as online ordering and self-service kiosks. Those solutions must work together to create a…

Pizza Hut tests pickup locker in Hollywood

July 29, 2019

The Pizza Hut at 6660 Sunset Blvd. in Hollywood, California, is testing the brand's first cubby pickup stations which a spokeswoman for the brand called…

Ordercounter to demo self-serve kiosks at reseller conference

July 26, 2019

Ordercounter, a point-of-sale software provider for restaurants, will present new POS technology to value added resellers at its third annual partner…

Standard Cognition raises $35 million in Series B funds to grow autonomous checkout

July 26, 2019

Standard Cognition, a San Francisco-based firm specializing in autonomous checkout technology, raised $35 million in Series B funding led by EQT Ventures, a…

Eatsa rebrands as Brightloom, will leverage Starbucks digital software to create platform for restaurants

July 22, 2019

Eatsa, a provider of self-service technology for restaurants, has rebranded itself as Brightloom and announced plans to offer an end-to-end, cloud-based…

The 3 main ways retailers are putting self-serve kiosks to work

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

Retailers of are putting self-serve kiosks to work to both enhance the in-store experience and bridge the gap between brick-and-mortar and e-commerce stores,

Food kiosk at Halifax airport relies on customer honesty for payment

July 22, 2019

A kiosk recently installed at the Halifax Stanfield International Airport allows guests to purchase sandwiches, snacks, kombucha and other fare, made with…

Ordercounter Ventures to introduce self-serve kiosks, restaurant technology at partner conference

July 22, 2019

Ordercounter Ventures, a point of sale software provider for restaurants, is hosting its third annual partner conference in San Antonio, Texas from…

European grocers test camera-based cashierless technology

July 8, 2019

Several European grocers are testing cashierless stores featuring cameras that track what shoppers pick, allowing them to pay without stopping at a checkout…

Cashierless stores slowly make inroads

Shoppers can now either use a mobile app, scan a receipt, or text in their payment allowing for a quicker, more efficient way of getting in and getting out.

Tesco teams with Israeli tech company to introduce cashierless stores

July 1, 2019

Tesco, a British supermarket chain, is developing technology in partnership with Israeli startup Trigo Vision to allow customers to load up shopping bags and…

Cashierless convenience stores stumbling in China

June 27, 2019

The excitement over unmanned convenience stores in China has fallen short after two years, according to a Nikkei Asian Review report.

Fresh food vending operation debuts plastic-free machines, chef-crafted meals in New York City

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Fresh.Bowl, a fresh food vending service provider that features plastic-free machines, launched its first machines throughout New York City following a…

Albertsons Companies deploys Toshiba’s self-checkout systems

June 18, 2019

Albertsons Companies is deploying Toshiba's self-checkout systems to reduce wait time, enable faster payment, improve operational throughput and reduce…

Visually impaired man charged with stealing from Walmart blames self-checkout kiosk

June 18, 2019

A judge has denied a motion to dismiss charges against a visually impaired man accused of concealing products during transactions at a self-checkout kiosk at a…

Cashierless stores? The jury's still out but self-service is coming despite challenges

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Panelists at the Interactive Customer Experience Summit agreed cashierless technology has a role to play in retail, but it will not remove the human element.

Aramark installs AI powered self-checkout kiosks at Major League Baseball stadiums

June 13, 2019

Aramark, the nationwide refreshment and food services provider, has installed artificial intelligence powered self-service checkout kiosks at all of its Major…

Customers adapting to kiosks, but acceptance not uniform in all scenarios

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of experts who have introduced kiosks in various types of settings shared their ideas on how to make sure kiosk deployments are effective for customers…