Self-service, online options driving customers to avoid salespeople

January 11, 2012

It's no big shock that many shoppers don't like to be continually asked if they need assistance from store associates, but an article in today's NY Times…

The future of coffee may be smartphones, kiosks

January 5, 2012

Briggo CEO Kevin Nater is brewing up a way for coffee addicts to get their caffeine fixes with hardly any help from human baristas.

Hold onto your wallets: Mobile payments seeing slow adoption

December 26, 2011

Although several major retailers from Gap to Toys R Us are partnering with banks, payment processors and Google to allow shoppers to pay via smartphones, the…

Kiosks make it easy for guests to customize meals

by Kim Williams — Reporter, NetWorld Alliance

The use of self-service solutions in restaurants has been steadily picking up over the past few years. Several chains, including Jack in the Box and the…

Library kiosk wins state award

December 14, 2011

Two libraries in Minnesota last week earned state awards for their Express Library systems comprised of kiosks.

Blazing Onion blazing self-service trail

Restaurant owner discusses his recent kiosk deployment.

Hertz expanding self-service car rental kiosks

November 17, 2011

The Hertz Corp., the world's largest general use airport car rental brand, said it is continuing to launch and expand programs that positively impact the…

Gift card kiosks going into 100 Malls

November 14, 2011

Self-Service Networks is deploying 100 of its GiftWise kiosks in 100 malls owned by General Growth Properties. The gift card-vending solutions will be up just…

IBM launches improved self-checkout system

November 13, 2011

IBM has launched a checkout solution allowing retailers to provide customers with third-party products and services at checkout.

Robotic kiosk taking self-service to next level

Company testing ice cream in its new kiosk that uses a robot to makes five-layer concoctions.

Checkout system ShelfX allows shoppers to skip lines

ShelfX will eliminate long lines and the need for cashiers, but how adoptable is the platform?

Study: Self-checkout is mainstream

October 30, 2011

The global market for self-checkout has continued to thrive despite a difficult retail environment, according to new research conducted by by London-based…

California bans self-service alcohol sales

October 16, 2011

According to the Los Angeles Times, California Governor Jerry Brown recently signed into law a bill that prohibits the sale of alcohol via self-service or…

Study: Shoppers want self-service options

October 6, 2011

A majority of U.S. consumers believe that self-service technologies such as self-checkout and kiosks improve the store experience, according to consumer survey…

Key-making kiosk hitting big-box stores (video)

CEO of minuteKEY predicts strong growth.

Self-service still thriving in grocery stores

October 5, 2011

Self-checkout technology will be sticking around in several Massachusetts grocery stores, despite Big Y Foods' recent announcement about removing self-checkout…

S.F. may ban booze at self-checkout lanes

September 27, 2011

Buying alcohol in San Francisco grocery stores may soon be only done via human transactions.

Party is over for wine kiosks

September 20, 2011

The Pennsylvania Liquor Control Board has officially put a cork in its wine kiosk program.

Tesco stores add to fleet of NCR self-checkout systems

September 19, 2011

Tesco customers throughout Central and Eastern Europe can now scan, bag and pay for goods themselves.

Free webinar on self-storage kiosks set for end of month

September 7, 2011

A free webinar on the use of kiosks at self-storage facilities is set for Sept. 27.