H&M enhances customer engagement with interactive voice mirror

by Bradley Cooper — Editor, Connect Media

Interactive technology isn't just for pushing sales, it's also useful for crafting better customer engagement. By doing this, retailers can improve sales and…

Micro markets, a rising customer convenience, call for new operating practices

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Attendees at the recent National Automatic Merchandising Association show at the Las Vegas Convention Center had a chance to hear how two micro market…

PepsiCo introduces hydration kiosk to reduce single-serve plastic bottles

May 3, 2019

PepsiCo Inc. has introduced a new hydration system, marking the next step of its Beyond the Bottle initiative that allows ways to deliver beverages without…

Self-service beer kiosk entrepreneurs seek additional funding

May 2, 2019

EBar Initiatives, a provider of self-service kiosks that can dispense beer in less than 30 seconds, is seeking to raise at least £175,000 ($228,246) through a…

Futurist Mike Walsh urges creative thinking for the 'algorithmic age'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Author/futurist Mike Walsh urges convenience service operators to prepare for the 'algorithmic age' by understanding how the new reality impacts the decisions…

USA Technologies Inc. Seed Markets integrates with micro market providers

May 1, 2019

USA Technologies Inc. announced that its micro market optimization solution, Seed Markets, is now fully integrated with some of the industry's micro market…

Fred Meyer installs kinetic retail display platform combining online shopping with in-store merchandising

May 1, 2019

Converge Retail announced successful implementation of its kinetic retail display platform at Fred Meyer's Happy Valley, Oregon test store, according to a…

Micro markets tap AI, redefine, rejuvenate convenience services

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Micro markets, besides improving the customer experience, give refreshment service operators a way to respond to competition from increasingly technologically…

Swyft forms foodservice subsidiary, names CEO

April 29, 2019

Swyft Inc., a global provider of automated retail and retail automation, has formed a subsidiary, Swyft Food Service Automation, focused on providing retail…

C-Speak: Cincinnati Reds' success with food lockers paves way for restaurant uses

by S.A. Whitehead — Food Editor, Net World Media Group

The Cincinnati Reds scored a home run with Apex Supply Chain technologies' "click-and-collect" foodservice system last season, paving the way for widespread…

Study: Cashless technology boosts sales over 100% for low-volume vending machines

April 26, 2019

A study conducted by Michigan State University in collaboration with USA Technologies Corp. found that vending machines generating less less than $2,000 a year…

AWM Smart Shelf launches autonomous shopping shelf technology

April 24, 2019

AWM Smart Shelf, which is bringing the benefits of the online experience to physical retail, has integrated its frictionless shopping application with its…

Civic Network app to combine identity verification and payment, announces 12 automated retail partners

April 24, 2019

Civic Network announced it will release its Civic Pay app to enable partners to combine identity verification, payment and rewards into a single transaction.

How EMV makes mobile payments secure in self-serve kiosks

EMV compliant mobile payment processing improves payment security and safeguards organizations and individuals against fraud threats.

Michigan grocer boosts customer satisfaction, revenue with Toshiba self-checkout system

April 19, 2019

Value Center, a Michigan grocer, is enhancing the customer experience as well as boosting revenues following the deployment of Toshiba Global Commerce…

Diamond retailer uses augmented reality kiosk to offer endless aisle ring selection

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Helzberg Diamonds' Virtual Ring Experience uses augmented reality to provide a personalized, endless aisle shopping experience.

Las Vegas casino installs Phi’s promotional kiosks for loyalty, patron management

April 17, 2019

Tuscany Suites & Casino in Las Vegas has selected and installed Phi's Lush platform and promotional kiosk solution for its loyalty and patron management…

Amazon Go stores to start taking cash

April 11, 2019

Amazon's Go stores, which let shoppers buy without a cashier checkout experience, will reportedly begin accepting cash.

Arizona entrepreneur discovers kiosks' marketing prowess

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Donna Collamer discovered a niche providing interactive kiosks for Arizona businesses. After nearly a decade, she recently retired from active duty to spend…

Poll: Most consumers expect self-checkout from grocery retailers

April 8, 2019

When it comes to the retail grocery experience, consumers want a fast checkout and many believe grocers haven't moved into the modern age and need to do more…