Data analytics hold the key to understanding and guiding the retail customer

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Interactive technology promises a wealth of insights on customer behavior, but retailers need to have a plan for deploying the technology and glean insights…

Customer experience is defined at new levels during ICX Summit 2017

by Lyle Bunn — Strategy Architect, BUNN Co.

When brands, retailers and digital experience providers met at the 2017 ICX Summit in Dallas the focus was on defining “what works” to maximize CX approaches.

Neiman Marcus embracing innovative tech from the front door to the dressing room

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

From the minute a shopper walks into the new Fort Worth, Dallas-based Neiman Marcus, digital technology is nearby. Here’s the scoop on how the retailer's iLab…

Gemalto offers self-serve kiosks for enrolling customers in store branded credit cards

June 15, 2017

Gemalto, a provider of digital security, has introduced a self-serve kiosk to allow retailers to make enrollment in store branded credit cards more convenient…

Interactive Customer Experience: the start of a daunting, yet exciting journey

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The ICX Summit gave retailers and interactive technology players a chance to learn why companies have to share information both internally and externally to…

Brown University students develop smart kiosk for choosing recipe spices

June 12, 2017

A group of Brown University students has developed a smart kiosk called Zest that uses computer vision to recommend spice combinations for cooking.

Consumers love tech in the brick-and-mortar retail experience

June 12, 2017

A new Bouncepad survey reveals U.S. consumers love stores that offer technology and they want more tech options in the shopping experience.

Kiosks help keep brick and mortar stores relevant as e-commerce expands

Interactive kiosks offer retailers a tool for allowing customers to join the e-commerce experience with in-store purchasing by allowing shop to shop for both…

Port of San Diego to install 30 interactive kiosks to promote attractions

June 6, 2017

The Port of San Diego will install 30 interactive kiosks in 2018 to promote attractions, according to NBC 7 San Diego. The kiosks will enable visitors to find…

ICX Summit: Speakers, keynotes are all 'A-list'

by Ben Wheeler — President, KioskGUY.COM

A lineup of kiosk experts will share their insights at the ICX Summit June 5-7, offering a bird's eye view of what's in store for interactive customer…

Amazon adds grocery pickup kiosks in Seattle

May 30, 2017

Amazon.com Inc. has opened two grocery pickup kiosks in Seattle in an effort to compete against "click and collect" shopping options from supermarket…

GoMoto partners with UpdatePromise on auto dealer solution

May 24, 2017

UpdatePromise has partnered with GoMoto to create a fully embedded dealership management system with a connected consumer experience and engagement solution…

Pornographic video at D.C.'s Union Station disassembled; content provider takes responsibility, claims it wasn't a hack

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A kiosk in a public transit station displayed pornographic content because the operating system was not properly secured.

Provision Interactive Technologies, Inc. receives 3D holographic technology patent

May 19, 2017

Provision Interactive Technologies, Inc., a subsidiary of Provision Holding, Inc., has announced a new patent that will allow the company to protect the…

Hacked digital signage displays porn in Union Station

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Commuters at Union Station got a little more than they asked for when a recently installed display began to play porn videos.

Connecticut supermarket boosts sales with recipe/coupon kiosk

May 15, 2017

Geissler's Supermarkets in East Windsor, Connecticut uses a recipe/coupon kiosk with a printer and has started printing coupons and hanging them in front of…

Bill Butler to replace Tom Weaver as CEO at Kiosk Information Systems

May 15, 2017

Kiosk Information Systems has named Bill Butler chief executive officer of the company, succeeding Tom Weaver, CEO since 2012, the company announced. Weaver…

Redbox doubles spending to add 1,500 new kiosks in 2017

May 11, 2017

Redbox plans to double its capital spending in 2017 and expand its nationwide DVD rental kiosk footprint, CEO Galen Smith Galen told Variety.

Pyramid Computer GmbH acquires Media 5 Solutions Ltd.

May 8, 2017

Pyramid Computer GmbH has acquired Media 5 Solutions Ltd. to create a base in the UK, according to Essential Retail.

USA Technologies teams with Ingenico on EMV cashless solution

May 8, 2017

USA Technologies Inc., a payment technology provider of cashless and mobile transactions in vending, kiosk, parking and other self-serve retail industries, has…