Grasshopper Kiosks announces software suite for cannabis dispensaries

July 19, 2018

Grasshopper Kiosks, a provider of smart vending machines for cannabis dispensaries, has announced a comprehensive new kiosk software suite. The software…

Standard Cognition raises $11.2M to develop autonomous checkout, hires 2 executives

July 18, 2018

Standard Cognition, developer of an autonomous checkout system for retailers, has raised an additional $5.5 million in seed funding from CRV, bringing the…

Ron Bowers reflects on the high points of kiosk industry history and its future opportunities as he passes the baton

Retiring after nearly 35 years in the self-service industry, Ron Bowers shares his ideas about the kiosk industry's top accomplishments and its greatest…

Amazon India to offer VR kiosks to promote Prime Day merchandise

July 11, 2018

Amazon India will offer virtual reality kiosks in 10 locations to promote Prime Day next week, according to Venture Beat.

RFID technology provider introduces self-service top-up stations

July 9, 2018

The self-serve top-up station is designed for events. Photo courtesy of Token Token, an RFID technology provider for events, has introduced…

AR Systems designs automated retail machines for media, theme park conglomerate

July 9, 2018

AR Systems, a developer of automated retailing systems, has created a collection of self-service machines for a global media and theme park conglomerate…

Implementing unattended payment solutions? 7 things to keep in mind

Before upgrading your kiosk to accept more cashless pyment options, it’s critical to make sure you're incorporating all the necessary components, features and…

Nextep Systems introduces self-order kiosk

July 2, 2018

Image courtesy of Nextep Systems Nextep Systems has announced the launch of its X22 Self-Order Kiosk. The unit can accommodate either a portrait or…

Spa and salon management services provider selects Epson’s POS printers

June 29, 2018

Millennium Systems International, a provider of salon and spa management software and growth strategies to the beauty and wellness industries, has selected…

Warner Bros. inks same-day DVD, Blu-ray Disc release agreement with Redbox

June 28, 2018

All new Warner Bros. DVD and Blu-ray Disc titles will now be available at Redbox kiosks the same day as their retail sell-through dates. The agreement also…

Does your business need a self-service solution?

by Chris Gilder — Founder/CEO, Meridian

Self-service kiosks are rapidly becoming the solution for many of these problems across a multitude of industries and use cases. Here are some questions to…

Valuable lessons learned in retail kiosk deployments

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosks and digital signage improve the customer experience, which can translate into improved sales for retailers, but the journey typically has obstacles to…

Reis & Irvy’s to install its first 50 robotic frozen dessert dispensers

June 20, 2018

Reis & Irvy's Inc., a franchise concept of Generation Next Franchise Brands Inc., has announced sites where its first 50 fully automated frozen dessert…

Discovery Zone wows ICX Summit attendees with promising customer engagement technology

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The ICX Discovery Zone featured a range of technologies such as a motion-based touchscreen, a projection screen, a holographic touchscreen, voice interaction…

Meridian introduces automotive kiosks

June 15, 2018

Meridian has expanded its self-service solutions to include a lineup of automotive specific kiosks, according to a press release.

Digital trailblazer Panera Bread grabs ICX Influencer of the Year award

by Christopher Hall — director, ICX Association

The Interactive Customer Experience Association last night honored excellence in interactive customer experience at this year's Elevate Awards dinner party to…

AI can improve customer engagement if brand is open to change

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Artificial intelligence can allow retailers to improve the customer experience and gain valuable insights, but it is necessary to identify the core…

What role will voice recognition play in business enterprise?

While consumer voice devices continue to expand at a healthy clip, an Infocomm panel agreed that reliable voice authentication remains a challenge for business…

Coinstar rolls out coupons, 3D holographic advertising in Giant Eagle supermarkets

June 8, 2018

Coinstar LLC, a provider of self-service coin-counting solutions, has introduced point-of-sale consumer coupons and a 3D holographic advertising display on…

Augmented reality is becoming more accessible to retailers and brands

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Though AR is still in its infancy at retail, a pair of presenters at Infocomm said that it offers a new way to excite consumers, and is more economical than…