Top 4 Elements in Choosing a Kiosk Installation and Repair Company

The right support firm can spell the difference between a successful deployment and a disaster.

Type: White Paper

Sponsor: FUJIFILM North America Corporation




Keep Kiosks Safe, Online with Remote Monitoring

A watchful eye on a self-service application can maximize uptime and ROI.

Type: White Paper

Sponsor: Meridian




ServRight Time and Material Service Options

ServRight’s services continually adapt to the evolving needs of our customers. In view of increased demand for T&M service as opposed to our traditional contract service, we’re introducing new T&M offerings – which give our partners and end users a variety of options for quality service priced well within their budgets.

Type: Fact Sheet

Sponsor: ServRight


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FEATURES


Kiosk printers 101: How to ensure reliablility

Anyone who has dealt with printers knows they have a bad tendency of jamming, running out of ink and generally being a pain in the neck. Kiosk printers, however, are rapidly expanding beyond the realm of receipts into 3D printing, tag printing and other tasks, so choosing a reliable printer is more important than ever.

Kiosk maintenance: picking the best option

Nothing ruins a customer's day quite like a broken piece of equipment, but inevitably machines break. When you are dealing with kiosks, you need to weigh your options carefully when considering kiosk maintenance, both reactive and preventative.

Proactivite maintenance is the key to ATM performance

When an ATM fails, it can cost the operator a significant amount of time and money, not to mention the damage done to the operator's reputation. To avoid these headaches, financial institutions and third-party providers of ATMs should consider a move from reactive to proactive maintenance.

Who moved my kiosk?

Even if you have the best kiosk in the world, it will be a disaster if it arrives at a retailer broken or heavily damaged by rust. You don't want to answer the question, "Who moved my kiosk without protecting it?" Thankfully, there are a few protocols to follow to avoid that situation.

Outdoor kiosks: best practices

Retail kiosks can be tricky to deploy, but with outdoor kiosks, you have to deal with many other elements, including weather. Thus, you need to have a strong deployment plan in place to deal with its potential challenges.

Kiosks save drowned phones

When it comes to reviving drowned cellphones, kiosks may hold the answer.

Retail kiosks 101

Retail is a battlefield. You have endless options facing off against each other in combat, with the reward of customer money and loyalty on the line. Kiosks can be a valuable addition to your retail armory.

The high cost of system downtime

System downtime may be costing you more than you think, kiosk software developer says.

Windows of opportunity: How kiosks are supporting underserved and neglected populations

Although many consumers equate kiosks with convenience and the offering of supplemental services, kiosk technology often plays a pivotal role in delivering critical information or services that sometimes cannot be garnered any other way.

Busted: 5 myths about kiosks

Do kiosks kill jobs? Frank Olea puts to rest some common myths about self-service machines.

Outerwall moves ecoATM focus from malls to grocery stores

Outerwall posts a quaterly profit on core-business gains, with an expanded focus on ecoATM locations.

The 'Out of Order' dilemma

"Out of Order" - is that a self-service solution company? With the number of kiosks wearing that tag, you might come to think so. These three words translate to "No Thank You" for end-user engagement and businesses considering purchasing these units.

Economy of action: The No. 1 consideration before a self-service deployment

My last blog detailed a poorly developed kiosk solution that was in an Ann Taylor retail store, and it got me thinking about some of the main considerations organizations should think through before implementing interactive projects. Too often, self-service solutions...

5 reasons digital kiosks benefit the consumer and the owner

In an era when consumers are becoming increasingly reliant on technology, businesses today are turning to digital kiosks as a more effective way to deliver service. Digital kiosks not only are beneficial for improving the user experience of customers, but also owners stand to benefit from them in a number of ways.

Kodak Q&A: 'We're a memory company'

A Kodak exec explains how their photo kiosks will go beyond images to become multipurpose content and media stations.

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Fujifilm Technical Services and Support offers a wide range of specialty services throughout North America that help businesses improve and expand their operations. With Fujifilm Technical Services and Support, businesses can depend on Fujifilm’s high-quality expertise in Kiosk and Automated Retail machine installation and service, onsite printer installation and service, software and hardware modifications, and onsite customer training.


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