Three Benefits of Customized Kiosk Service Solutions

Three Benefits of Customized Kiosk Service Solutions

It’s not enough for kiosk providers to simply sell hardware and software. Offering a customized service solution can help maintain the customer relationship long after the deal closes.

Type: White Paper

Sponsor: Kodak Alaris


Kodak Alaris Success Stories

Kodak Alaris Success Stories

Learn more about Kodak Alaris Service and Support Solutions and how they have helped their customers.

Type: Case Study

Sponsor: Kodak Alaris


5 Questions You Must Ask When Buying an Interactive Kiosk

5 Questions You Must Ask When Buying an Interactive Kiosk

In business today, nobody has money to burn. So it’s always worth your time to ask the right questions, compare apples to apples, and find the best kiosk manufacturer for your project.

Type: White Paper

Sponsor: Advanced Kiosks


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FEATURES


Chicago to quadruple automated payment kiosks for city services

Chicago to quadruple automated payment kiosks for city services

Chicago will have more than 70 automated payment kiosks that will allow residents to pay for city services more easily. Citybase, the service provider, hopes to help the city streamline its collections for different departments and integrate the kiosk with online payments.

EMV adoption in the self-service industry: What's taking so long?

EMV adoption in the self-service industry: What's taking so long?

The future state of self-service is turning the kiosk into a stand-alone store, and secure payment is one of the services that needs to be offered for it to be effective, says Ingenico's John Menzel, who recently shared his insights on EMV compliance in self-service.

Expanding electronics raise the stakes for protecting kiosks from extreme cold

Expanding electronics raise the stakes for protecting kiosks from extreme cold

Advances in heaters, fans, thermostats, regulators and lighting have enabled kiosks to function efficiently in almost any environment, but customers must utilize proven design practices.

Custom kiosk design – an inside look

Custom kiosk design – an inside look

Custom kiosk design helps customers create a fully customized self-service solution to fit their individual use case.

Best practices for deploying interactive outdoor kiosks

Best practices for deploying interactive outdoor kiosks

With inclement weather upon much of the country, now is an opportune time to expand on best practices for deploying outdoor kiosks.

Digital innovation veteran assists Hurricane Harvey victims

Digital innovation veteran assists Hurricane Harvey victims

When Hurricane Harvey struck, digital innovation specialist Brandon Elliott immediately recognized the need to respond quickly since he knew there were many people who had no idea what to do.

Cellomat mobile phone repair service kiosk comes to the US

Cellomat mobile phone repair service kiosk comes to the US

The Cellomat offers an example of how kiosks can play a support role in the expanding mobile communications economy.

Malware data breach hits Avanti micro market kiosks; company urges customers to protect private information

Malware data breach hits Avanti micro market kiosks; company urges customers to protect private information

The company has not yet confirmed the cause of the attack, but said the attackers utilized malware to gain access to customers’ personal information from some kiosks.

Maintenance and other considerations for outdoor kiosks

Maintenance and other considerations for outdoor kiosks

With kiosks finding more uses in more location types, the demand for outdoor kiosks continues to grow, posing a set of special considerations. An industry veteran offers some useful tips.

The price of self-service, part 3: lowering the cost of manufacturing, road maps, warranties, hot-swap, installation and maintenance

The price of self-service, part 3: lowering the cost of manufacturing, road maps, warranties, hot-swap, installation and maintenance

With more kiosks entering the field, deployers need to have service and maintenance agreements well established. The cost of maintenance is oftentimes directly related to the integrity of the hardware and software manufacturers and the quality of the components and operating systems.

Kiosk printers 101: How to ensure reliablility

Kiosk printers 101: How to ensure reliablility

Anyone who has dealt with printers knows they have a bad tendency of jamming, running out of ink and generally being a pain in the neck. Kiosk printers, however, are rapidly expanding beyond the realm of receipts into 3D printing, tag printing and other tasks, so choosing a reliable printer is more important than ever.

Proactivite maintenance is the key to ATM performance

Proactivite maintenance is the key to ATM performance

When an ATM fails, it can cost the operator a significant amount of time and money, not to mention the damage done to the operator's reputation. To avoid these headaches, financial institutions and third-party providers of ATMs should consider a move from reactive to proactive maintenance.

Who moved my kiosk?

Who moved my kiosk?

Even if you have the best kiosk in the world, it will be a disaster if it arrives at a retailer broken or heavily damaged by rust. You don't want to answer the question, "Who moved my kiosk without protecting it?" Thankfully, there are a few protocols to follow to avoid that situation.

Outdoor kiosks: best practices

Outdoor kiosks: best practices

Retail kiosks can be tricky to deploy, but with outdoor kiosks, you have to deal with many other elements, including weather. Thus, you need to have a strong deployment plan in place to deal with its potential challenges.

Kiosks save drowned phones

Kiosks save drowned phones

When it comes to reviving drowned cellphones, kiosks may hold the answer.

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Kodak Alaris can improve your service delivery and save you money.  Our end to end services and support solutions are designed to meet your business needs. Kodak Alaris service will allow you to differentiate your operations.


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