CETW11: How to design a kiosk consumers will use

Manufacturers and deployers discussed the proper way for a kiosk to function.

CETW11: 3 ways self-service enhances the customer experience

Attendees learned about three successful self-service deployments.

Robotic kiosk taking self-service to next level

Company testing ice cream in its new kiosk that uses a robot to makes five-layer concoctions.

Robotic ice cream kiosk

Robofusion has created a self-service kiosk that allows customers to use a robot to create desserts.

Going green: Self-service may lag behind other industries

It may seem like nearly every industry is going green, but what about self-service projects?

Kiosks4Business launches new design

November 2, 2011

Kiosks4Business has launched its new Kiosk design – the Eidos – which comes with a multi-touch touchscreen, DDA compatibility, LED illuminated head unit and…

Overcoming the challenges of kiosk deployments: Part 1

by Natsumi Nakamura — Marketing, PFU Systems

More and more organizations are counting on self-service solutions to achieve their business goals. While successfully implemented kiosks give tremendous…

When saving money goes bad: The dangers of buying kiosks from China

by Michael Ionescu — President, Ionescu Technologies

Every now and then, I'm approached by a potential manufacturer who guarantees to cut my kiosk manufacturing costs without finding out what my expenses are. I…

SoloHealth names new COO

October 24, 2011

SoloHealth, a provider of self-service consumer healthcare technology, has promoted Stephen Kendig from senior vice president of finance and operations to COO.

Kodak enhances picture kiosk technology

October 12, 2011

Eastman Kodak Company has enhanced its Picture Kiosk software to allow consumers to use images from their own, as well as from their friends' shared photo…

Self-service network audience: The benefits of the transient user

by Michael Ionescu — President, Ionescu Technologies

When we first started our kiosk company, our first graphical user interface was a stylized design that used heavy doses of a sky blue color and a gaudy yellow.

Library kiosks give vision impaired access to books

October 9, 2011

Since 2009, October in New Jersey has been designated as Blindness Awareness Month, and in recognition of the month, New Jersey State Library Talking Book…

Grocer testing cake-ordering kiosks

October 9, 2011

Caputo's Fresh Market in Chicago is piloting a custom cake ordering kiosk developed by Hoffman Estates, Ill.-based ADUSA, Inc.

Marriott is first hotel to offer bike-share program

October 9, 2011

The Courtyard by Marriott in Louisville, Colorado recently became the first hotel in the nation to install a B-cycle bike-rental kiosk on its property. With…

minuteKEY

About 100 key-making kiosks are already deployed throughout big-box stores, including Lowe’s and Wal-Mart, across 15 states. Headquartered in Boulder, Colo.…

Colleges using NV3 phone-charging kiosks

October 3, 2011

Auburn University, the University of Alaska, the University of Miami and Towson University have each deployed NV3 Technologies cellphone- and tablet-charging…

'Keep it simple, Stupid'

by Michael Ionescu — President, Ionescu Technologies

I always hated this phrase when teachers would use it to explain school work when we felt overwhelmed. As clichéd as this platitude is, it came screaming back…

STD kiosks debut in California

L.A. County hopes technology will encourage more women to get tested.

ACTUS launches multi-touch kiosk system

September 11, 2011

ACTUS Interactive Software Inc. says it has created a high-powered Multi-Touch Interactive Kiosk System capable of delivering information and advertisements to…

Is the US ready for cashless kiosks?

by Kurt Myrick — Technical Engineer, Phoenix Kiosk

If we lived in Japan, the answer would certainly be "yes." Cell phone-based payments have become the standard means of paying for just about anything in…