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The Key to Scaling a Self-Service Kiosk Fleet

It’s true, the bigger they are, the harder the fall. Kiosk and vending owners and operators know it can be costly and painful when scaling a fleet from hundreds to thousands of machines.

Inside the Box: Shut the Front Door

Locker kiosks also called smart lockers are enabling click-and-collect retailers to make inventory more accessible and easier to track.

Customer experience is defined at new levels during ICX Summit 2017

When brands, retailers and digital experience providers met at the 2017 ICX Summit in Dallas the focus was on defining “what works” to maximize CX approaches.

ICX panel: Internet of Things offers new capabilities, but new technology requires preparation and commitment to change

Companies need to utilize new technology to remain competitive, but they must be aware of all the changes that a new technology will bring to their operation for the technology to succeed.

The Beautiful and the Beastly Side of The Internet of Things

"One of the things that strikes me with many of the applications that we see ramping up around the Internet of Things, is the intense focus on the “sexy” part of the solution, and not so much on the beastly...

The Three Things You Can do to Embrace the Internet of Things

THE NUMBERS ARE STAGGERING, AND IT’S ALL MELDING TOGETHER. By 2020 there will be 44 Trillion gigabytes of data, that’s equal to the number of stars in the universe. Picture 1 trillion sensors contributing to the rise of data in...

IoT is Real, and The Economics Are Pretty Compelling

It wasn’t that long ago when the first smartphone came out, and we saw the pace of connected devices and associated mobile applications accelerate beyond what anyone could have imagined. Shortly after that, something incredible happened, we reached the point where there were more connected devices than people on the planet.

2017 IoT Predictions: Get ready, 2017 is going to pave the way for IoT adoption

Make room for IoT. It’s a necessary step to moving any business forward. What can the world expect from IoT technology in the upcoming year?

Basics of IoT 3-Part Series: Part 1 Data Analytics

Today, it seems like we’re reading about more advanced and intelligent kiosk implementations across every industry. Managing data flowing to and from these devices back to the enterprise can be complicated, but very powerful when harnessed and channeled through an IoT platform.

Inside the Box: Monitoring heartbeats

When a machine sends a heartbeat, it’s sending a message saying, “Hey I’m online, I’m alive.” Measuring heartbeats can not only tell an operator whether a machine is online or offline, but it can also share if it’s in distress. With software at the endpoint, at regular intervals, usually measured in seconds, a heartbeat signal is sent.

10 reasons to attend the 2017 ICX Summit

If you are responsible for improving customer engagement for your organization, here are 10 reasons you should make your way to Texas for the ICX Summit.

IoT and kiosks: Why 1 kiosk veteran sees 2017 as a year for change

Kiosk industry veteran Steve Latham, who played a key role in the development of the kiosk DVD rental industry, offers his assessment of digital media on kiosks, the impact of IoT technology on kiosks and new use cases for kiosks.

Time for an honest discussion about kiosks and future jobs – and the kiosk industry must start it

It's not enough for the kiosk industry to recognize that claims that kiosks are killing jobs are simply false. The kiosk industry needs to protect its reputation to ensure a successful future. A coordinated, industrywide public relations effort is needed.

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