Customer experience is defined at new levels during ICX Summit 2017

by Lyle Bunn — Strategy Architect, BUNN Co.

When brands, retailers and digital experience providers met at the 2017 ICX Summit in Dallas the focus was on defining “what works” to maximize CX approaches.

Interactive Customer Experience: the start of a daunting, yet exciting journey

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The ICX Summit gave retailers and interactive technology players a chance to learn why companies have to share information both internally and externally to…

West Virginia installs vehicle registration kiosk at convenience store

June 14, 2017

Government officials introduced a self-service vehicle registration and license renewal kiosk at a convenience store in Barboursville, West Virginia, according…

Sacramento seeks to partner with Verizon on Wi-Fi, wayfinding kiosks

June 13, 2017

Mayor Darrell Steinberg and the city of Sacramento have announced a tentative agreement with Verizon to create a public-private partnership designed to bring…

Brown University students develop smart kiosk for choosing recipe spices

June 12, 2017

A group of Brown University students has developed a smart kiosk called Zest that uses computer vision to recommend spice combinations for cooking.

SoftBank buying Boston Dynamics to boost robotic advancements

June 12, 2017

Robotics pioneer Boston Dynamics, owned by Google's Alphabet Inc., is being acquired by SoftBank Group Corp.

Tennessee county installs vehicle renewal kiosk

June 9, 2017

Williamson County, Tennessee has installed a vehicle tag renewal kiosk at the Fairview Recreation Center to allow for license plate renewals for cars, trucks…

Scranton, Pennsylvania explores Wi-Fi kiosks for its downtown

June 9, 2017

The Scranton, Pennsylvania city council has voted to explore deploying informational, Wi-Fi kiosks downtown, according to The Times Tribune.

Kiosks help keep brick and mortar stores relevant as e-commerce expands

Interactive kiosks offer retailers a tool for allowing customers to join the e-commerce experience with in-store purchasing by allowing shop to shop for both…

ICX Summit honors Olea Kiosks and Elevate Award winners in Dallas

Olea Kiosks receives the first annual Kiosk Innovation of the Year Award during the ICX Summit.

Virginia county installs kiosk for making tax payments

June 7, 2017

Albermale County, Virginia has installed an automated tax payment kiosk that replaces a drive-thru window, according to The Daily Progress. The kiosk operates…

Walmart tests kiosk for picking up online grocery orders

June 6, 2017

Walmart is testing a kiosk called 24-Hour Pickup at a store near Oklahoma City that allows shoppers to pick up online grocery orders, according to Supermarket…

Port of San Diego to install 30 interactive kiosks to promote attractions

June 6, 2017

The Port of San Diego will install 30 interactive kiosks in 2018 to promote attractions, according to NBC 7 San Diego. The kiosks will enable visitors to find…

Arboretum in Arizona uses kiosks to display climate change research

June 2, 2017

The Arboretum at Flagstaff in Flagstaff, Arizona is creating a center for climate change education that includes three kiosks to highlight technologies…

Air transport summit debuts robotic airline check-in kiosks

June 2, 2017

Robotic airline check-in kiosks took center stage during the Air Transport IT Summit held in Brussels last week, according to USA Today. SITA, a global air…

Fujifilm releases software solution with photo transfer app

May 31, 2017

Fujifilm recently released its new GetPix kiosk software solution with the its GetPix transfer app and updated greeting card templates, according to a press…

Tennessee county installs license plate renewal kiosk

May 31, 2017

Residents of Rutherford County, Tennessee can renew their auto license plates in a few minutes thanks to a self-serve kiosk that was recently installed…

How vulnerable are kiosks to hacking? Part 1

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As technology advances, computers become more susceptible to hacking and unintended use scenarios. Kiosks are also vulnerable to these attacks.

BrightDoor to demo kiosk and mobile apps at apartment expo June 21-24

May 26, 2017

BrightDoor, a provider of real estate marketing technologies, will introduce its kiosk and mobile applications at the 2017 National Apartment…

Ziosk teams with Main Event Entertainment to enhance guest experience

May 26, 2017

Ziosk, maker of an ordering, entertainment and pay-at-the table tablet, and Main Event Entertainment, the bowling-anchored dining and entertainment…