AMP brings AI-driven membership and POS to the car wash lane

by Sandra Carpenter — Editor, Networld Media Group

AI, personalization and durable hardware are at the center of AMP’s approach to rethinking the car wash experience.

Next gen kiosks innovate across industry applications

by Sandra Carpenter — Editor, Networld Media Group

Kiosks are transforming with AI and diverse inputs, offering personalized experiences beyond touchscreens.

Eyebot's 90-second eye exam kiosk revolutionizes vision care

by Sandra Carpenter — Editor, Networld Media Group

Eyebot technology promises to make eye exams easier and more accessible.

Under Armour, Behr Paint, Mall of America leaders share how pandemic is impacting CX strategies

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Four top retail leaders involved in digital, marketing and customer experience strategies shared how COVID-19 impacted their companies, and how they pivoted to…

Self-Service Innovation Virtual Summit honors inaugural Innovation Awards winners

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The winners of the first Self-Service Virtual Innovation Awards were announced yesterday during the Self-Service Innovation Virtual Summit.

New virtual summit focuses on innovation, customer experience in self-service, kiosk, vending industries

Networld Media websites, Vending Times and Kiosk Marketplace, are launching a virtual summit that promises to bring attendees the very best in self-service…

Yoplait dishes out smoothies with facial recognition digital signage

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

One major challenge for advertisers is how to target customers based on their mood. Facial recognition technology is making it easier for advertisers to cater…

Beauty care pioneers self-service AI, AR technology

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

AI and AR provide customers personalized recommendations and allow the retailer to move from a product-centric to a customer-centric experience.

Panel explores diverse directions of self-service retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-service technology allows retailers to meet customer expectations established by the pioneering tech efforts of brand's, like Starbucks. These…

Restaurant self-order kiosk evolution grabs reader interest in 2019

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-order kiosks increase the speed of service for restaurants and improve order accuracy. The technology also improves order ticket size by upselling…

Moe's franchisees see multiple benefits of self-order kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Moe's Southwest Grill franchisees see self order kiosks as a tool to allow restaurants to meet consumer needs in smaller footprints.

Moe's Southwest Grill: Kiosks to play role in fast casual's digitization

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Moe's Southwest Grill views self-order kiosks as part of its digitization of fast casual. The kiosks will be available to all franchisees and are expected to…

Specialty retailer Boot Barn taps kiosks to deliver 'infinite aisle'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Boot Barn uses kiosks to provide customers an 'infinite aisle' to find what they are looking for, regardless of whether it is physically available in the store…

The dark side of restaurant automation: data management challenges

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-service kiosks, and other automation technologies, deliver greater efficiencies to restaurants, but managing the data for managing equipment presents more…

London chicken restaurant goes 100% kiosk and app ordering

Chiktopia, a London restaurant dedicated to U.S. Southern chicken, harnesses 100% kiosk and app ordering options to offer a counterless restaurant environment…

Taco Bell finds self-order kiosks improve menu appreciation

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The self-order kiosks being rolled out to Taco Bell stores are encouraging customers to explore the menu more than they have in the past.

Concern rising over touchscreen sanitation

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

More than 70% of respondents in the U.K. are worried about using public touchscreens due to possible exposure to contamination. The kiosk industry has to a…

'Times Square Everywhere' – OOH ready to revolutionize retail as we know it

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Out-of-home digital, known as OOH, is making major strides and promises big changes in consumer shopping behavior. Interactive kiosks and digital signage will…

In search of coffee excellence: Entrepreneur invests 6 years in self-serve brewing technology

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Entrepreneur Jeff Osburn custom designed his own self-service coffee brewer to achieve the product he wanted. After six years of study and development, he…

Brands concur: experimental ‘phygital’ store delivered proof of concept

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Executives for the two brands that participated in The Fitting Room, which combined both digital and physical customer experiences, agreed the one-month…