Virtual concierge offers VIP customer service

by Frank Olea

Virtual concierge kiosks are on the rise, because with advancements in video conferencing quality and the proliferation of personal internet connected devices…

Hospitality kiosks make everyone happy

by Frank Olea

Hospitality kiosks have been deployed in a variety of venues including bill payment, wayfinding, loyalty programs and more. If used properly, hospitality…

Top customer experience tech honored at ICXSummit15

by Christopher Hall — w, t

The ICX Association earlier this week handed out its 2015 Excellence Awards to 14 winners in the categories of digital signage, kiosk and self-service and…

AVT Inc brews new coffee kiosks for military, hotels

June 17, 2015

AVT Inc. has finished development of its new 12/12 Premium Coffee Kiosk and is set to deploy to military bases and a major hotel chain.

Frank Mayer rolls out interactive gaming kiosks

June 16, 2015

Frank Mayer and Associates Inc. have partnered with game developer Creative Kingdoms to create interactive gaming kiosks for children. Children will be able to…

Hotel chain rolling out retail kiosks

May 13, 2015

Kiosk and vending manufacturer AVT Inc. has recently reached an agreement with a major hotel chain to install its retail kiosks, UShop, as part of a pilot…

Apple Pay and interactive kiosks

by Frank Olea

The next wave of major innovation to self-service kiosk solutions is the integration of mobile payment solutions, such as Apple Pay.

Paul Price to keynote Interactive Customer Experience Summit

Paul Price, CEO of marketing technology company Creative Realities, will offer ICX Summit attendees his expert insights and real-world examples for putting the…

The Comfort Express caters to millennials with check-in kiosk

December 5, 2014

Hospitality software provider Cenium announced the implementation of its FastTrack self-service kiosk and mobile interactions at two Nordic Choice Hotel…

Brightbox unveils latest mobile charging kiosk

November 10, 2014

Brightbox Inc., New York City-based provider of networked mobile charging, announced the release of the Brightbox Mark3 mobile charging platform at Hilton San…

Webinar: Tricky I-9 Trends To Look Out For in 2015

Homeland Security isn’t just targeting the big businesses anymore…even small- to mid-sized businesses are under a watchful eye. Making sure every I-9 is…

Opticwash opens new kiosk in Las Vegas Venetian Hotel

AVT Inc. client Opticwash announced the installation of its automated glasses and jewelry cleaning kiosk at the Las Vegas Venetian Resort.

Marriott collaborates with college student, Farmer's Fridge for healthy-vending kiosk

September 10, 2014

Marriott Hotels' Marriott Travel Brilliantly project will develop Anjana Kallarackal's healthy vending machine idea for its traveler-inspired innovations…

Louisiana casino hotel gambles on self-service

August 20, 2014

Louisiana-based casino hotel Golden Nugget Lake Charles has called on hospitality technology provider Agilysys Inc. to implement a series of automated and…

Hotels check into kiosks to meet guests' technological demands

July 10, 2014

Two hotel brands, both part of the GLH Hotels Management Group in the U.K., recently deployed a kiosk solution across their more than 30 hotels.

Flyte Systems launches touchscreen digital signage and boarding pass-printing solution for airlines, hotels

July 3, 2014

Flyte Systems last month unveiled three hospitality travel service innovations at HITEC in Los Angeles:

The Waiting Dead: Can self-service kiosks prevent the zombie apocalypse? [infographic]

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

This infographic shows locations where apocalyptic backlogs of warm bodies are commonly found and gives examples of how businesses are using kiosks to combat…

Houston Marriott deploys wayfinding and flight info displays

December 17, 2013

Flyte Systems, providers of airport travel information displays and digital signage content, announced the installation of its newest EventBoard service at the…

The benefits of a lobby display kiosk

by Frank Olea

More and more, businesses around the globe are using lobby display kiosks — and for good reason. They are modern, digital, highly functional and interactive.

Keywest Technology intros digital concierge for hospitality industry

October 25, 2013

Digital signage provider Keywest Technology has introduced a new "digital concierge" for the hospitality industry.