2017 Kiosk Marketplace Most Innovative Kiosk Awards

2017 Kiosk Marketplace Most Innovative Kiosk Awards

Kiosk Marketplace announces the winners of its inaugural Kiosk Marketplace Most Innovative Kiosk Awards, with six nominees taking honors in eight customer categories based on votes from Kiosk Marketplace readers.

Type: Special Report

Sponsor: KioskMarketplace.com


Kiosks Enhance the Guest Experience

Kiosks Enhance the Guest Experience

PROVISIO’s SiteKiosk software is driving hotel kiosk projects in Spain, Latin America and around the world.

Type: Case Study

Sponsor: PROVISIO


Whitepaper: Customer Satisfaction & Profit in Business

Whitepaper: Customer Satisfaction & Profit in Business

In today's modern world, innovative technology is a controlling factor for the success of a business. As technology continues to grow and stay updated, so should businesses. Many industries are starting to adopt self-service kiosks as a means to develop overall presence and boost efficiency.

Type: White Paper

Sponsor: Advanced Kiosks


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FEATURES


Virtual concierge: A new level of personal assistance for hospitality

Virtual concierge: A new level of personal assistance for hospitality

The intelligent virtual assistant gives companies an opportunity to leverage their existing digital infrastructure to offer personalized assistance to customers and associates.

AI and virtual reality moving mainstream for hospitality operations

AI and virtual reality moving mainstream for hospitality operations

Research from Oracle Corporation presented at the Global Gaming Expo quantifies rising consumer acceptance of new technology in hotels and restaurants.

Dave & Buster's entertainment play: Interactive technology played a key role

Dave & Buster's entertainment play: Interactive technology played a key role

In his keynote address at the Global Gaming Expo in Las Vegas, Dave & Buster's CEO noted the role interactive technology played in transitioning to a mixed foodservice and entertainment brand.

10 reasons to attend the 2017 ICX Summit

10 reasons to attend the 2017 ICX Summit

If you are responsible for improving customer engagement for your organization, here are 10 reasons you should make your way to Texas for the ICX Summit.

Hotels and restaurants juggle kiosks and mobile technology

Hotels and restaurants juggle kiosks and mobile technology

Mobile technology has grabbed the limelight due to rapid consumer adoption, but restaurants and hotels continue to invest in kiosks as well as mobile order-and-pay. Will the two technologies compete or complement each another?

Voting now open for 2017 Most Innovative Kiosk Awards

Voting now open for 2017 Most Innovative Kiosk Awards

The 2017 Most Innovative Kiosk Awards recognize excellence and innovation in eight user categories -- financial, telecommunications, healthcare, restaurant, retail, tourism/travel/hotel, government and entertainment/gaming.

Video walls in hospitality: A gateway into the future

Video walls in hospitality: A gateway into the future

Hotel lobbies are high traffic areas where people gather and wait; a perfect place for video walls, a visually compelling solution that captures attention in both large and small public spaces and can be a key starting point for long term digital engagement with customers.

AML Monarch

AML Monarch

The Monarch is the latest in self-service kiosk technology from AML. Combining the power of a desktop computer and the user experience of a tablet, the Monarch is the ideal built-for-purpose kiosk designed for retail, hospitality and commercial applications.




Virtual concierge offers VIP customer service

Virtual concierge offers VIP customer service

Virtual concierge kiosks are on the rise, because with advancements in video conferencing quality and the proliferation of personal internet connected devices, the possibilities of what can be accomplished with virtual concierge kiosks are seemingly endless.

Hospitality kiosks make everyone happy

Hospitality kiosks make everyone happy

Hospitality kiosks have been deployed in a variety of venues including bill payment, wayfinding, loyalty programs and more. If used properly, hospitality kiosks can harness the tools of technology to make everyone happy, including the much sought after demographic: the millennials.

Top customer experience tech honored at ICXSummit15

Top customer experience tech honored at ICXSummit15

The ICX Association earlier this week handed out its 2015 Excellence Awards to 14 winners in the categories of digital signage, kiosk and self-service and mobile, as applied across many vertical markets.

Apple Pay and interactive kiosks

Apple Pay and interactive kiosks

The next wave of major innovation to self-service kiosk solutions is the integration of mobile payment solutions, such as Apple Pay.

Paul Price to keynote Interactive Customer Experience Summit

Paul Price to keynote Interactive Customer Experience Summit

Paul Price, CEO of marketing technology company Creative Realities, will offer ICX Summit attendees his expert insights and real-world examples for putting the 'wow factor' into the customer experience.

Opticwash opens new kiosk in Las Vegas Venetian Hotel

Opticwash opens new kiosk in Las Vegas Venetian Hotel

AVT Inc. client Opticwash announced the installation of its automated glasses and jewelry cleaning kiosk at the Las Vegas Venetian Resort.

The Waiting Dead: Can self-service kiosks prevent the zombie apocalypse? [infographic]

The Waiting Dead: Can self-service kiosks prevent the zombie apocalypse? [infographic]

This infographic shows locations where apocalyptic backlogs of warm bodies are commonly found and gives examples of how businesses are using kiosks to combat them.

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Hotels use kiosks to serve their guests in many ways: Check-in kiosks that speed up registration; Concierge kiosks that give info on local dining and attractions; Airline kiosks that print boarding passes; and more.

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