Effective custom kiosk design begins with ‘knowing thy user’

by Jeff LeBlanc — Director of User Experience, Advanced Kiosks

A kiosk designer has to know and understand who will be using the system: the range of demographics, technical skills, probable mindsets, and even under what…

Designing Custom Kiosks: It Starts with Knowing Your User

The right touch screen kiosk interface design can make all the difference for your customers, employees, patients, visitors and guests.

Create Engaging Experiences for Your Kiosk Users

Whether your interactive kiosks educate, engage, serve or sell, you need to be intentional about user experience (UX).

How to plan your kiosk workflow

by Andrew Savala — CEO, KioskSimple

Planning your kiosk workflow allows you to better understand your vision and to convey that vision to a designer.

Recruit & Retain Talent With HR Kiosks

Technology has played a significant role in the workplace, in some way, shape, or form, since the beginning of time. From the very first assembly line to the…

Kiosk idle timeout: what happens when they walk away?

by Andrew Savala — CEO, KioskSimple

Kiosk providers we also must plan for what we'll refer to as the "sad path," which is when the customer deviates from the expected behavior.

Howard Technology Solutions expands into QSR space, will present kiosks at ICX Summit

May 31, 2019

Howard Technology Solutions has expanded into the QSR space and will present its QSR kiosk and kiosk family at the Interactive Customer Experience Summit, June…

Frank Mayer and Associates to display Approach line at Interactive Customer Experience Summit

May 23, 2019

Frank Mayer and Associates Inc. will present its self-service kiosk line Approach at the Interactive Customer Experience Summit at Omni Frisco Hotel in…

Zivelo, FreedomPay team up on self-service POS partnership

May 16, 2019

Zivelo LLC is partnering with commerce platform FreedomPay on a fully integrated kiosk POS that provides a secure, fast and convenient payment experience.

Howard Technology to debut QSR kiosk next week

May 16, 2019

Howard Technology Solutions is debuting a QSR kiosk, called R-1, and targeting a new market with the offering.

ServiceGuru kiosks provide brands access to customer feedback, ratings

May 13, 2019

The ServiceGuru kiosk is helping restaurant brands, such as Subway, not only get customer insight on the food experiences, but also on individual customer…

Kwerk in pilot on Athenahealth Marketplace

May 13, 2019

CTS Healthcare's Kwerk automated workflow software is in pilot on the Athenahealth Marketplace, following months of testing.

Appetize enjoys robust order growth, expands kiosk customer reach

May 10, 2019

Point of sale and enterprise management platform, Appetize, is reporting a 40 percent jump in order size and is expanding its kiosk customer base across…

ecoATM Gazelle launches device-recycling kiosks in New York City

May 9, 2019

In a partnership with Davids Check Cashing, ecoATM Gazelle has launched a nationwide network of payment-for-electronic kiosks in New York City.

Apriva, AveriGo team up on mobile micro market offering

April 23, 2019

Apriva LLC and AveriGo LLC have partnered on a mobile-first solution for launching micro markets in the vending and food/beverage service industry.

LinkNYC WiFi kiosks hit by vandals

April 23, 2019

LinkNYC WiFi kiosks in New York City were vandalized, resulting in 30 screens sustaining damage.

Interactive kiosks slated for downtown Cape Coral

April 22, 2019

Cape Coral officials have approved two interactive kiosks for Southeast 47th Terrace in Southeast Cape as part of a 5-year deal with Liquid Group.

Baltimore to have 7 wayfinding kiosks

April 22, 2019

Baltimore is getting seven interactive wayfinding kiosks offering residents and visitors a range of features, from selfies to insight on transportation to…

Andamiro debuts self-service redemption kiosk for arcade industry

April 19, 2019

Andamiro USA Corp has launched a self-service redemption kiosk for the game room and arcade venue that validates and secures various redemption items…

Isodiol launches cannabidiol vending machines at Powerhouse Gym

April 19, 2019

Twenty Powerhouse Gym facilities in the U.S. will be home to Isodiol International Inc.'s Iso-Sport vending machines offering CBD performance products.